There is always something that happens during the day that throws you a little bit off. To a certain extent, everyone experiences this on a daily basis. Some a little more, some a little less. This is how we gradually learn how to deal with those instances and move forward without much interruption. However, the real challenge, at least for me, is making sure those moments don’t interfere with the client. The best solution for me was simply to make the client laugh.
With that said, there is a line that you can’t cross and you have to know what kind of humor that will work with each person. If a situation gets to a certain point a joke or simple moment of attempted levity can do much more harm than good. Also, the same negative impact can occur when there is a complete mismatch in sense of humor. Thankfully, I have, thus far, been able to match up the humorous comments with the individuals with a fair amount of accuracy. Except for George from Georgia but he is a real prick. There have also been people like George that I don’t even attempt to go that route as the chance for success is far too slim.