Mortgage Monday: Water, Garage Doors, And Security

Last week I spent some time working from home but, just like the days that I decide to “take off”, it was for the simple reason that there was work that needed to be done at the house. Actually, I wasn’t doing any of the work, I was there so that could answer any questions that may come about from the minor projects around the house. Namely, over the two days at the end of the week we had Martin complete an inspection of our filtration system, Shank install the garage doors, and ADT check a few of the sensors that we have had to adjust lately.

Surprisingly, all of these appointments went about as smooth as possible beginning with the garage doors on Thursday. The old doors were exactly that and with the one destroying itself a few months ago, it was something that needed to be done this summer. Now seeing the new doors in place, the features that Shank includes, and hearing how quiet the new motors are, we are really glad that we made room in the budget to get this done. Of course, it helps that the person installing them really knew what they were doing and had the full swap out (doors, motors, tracks, sensors, etc.) done faster than I was expecting.

Friday morning the door bell chimed at about a quarter to eight in the morning. While I am all for being on time or even early to appointments, it isn’t as pleasant when ADT has already screwed up the scheduling (I made the appointment for and confirmed it with customer service at the time for the 12-5 window). This on top of the fact that the technician expects our full attention as we are in the middle of our son’s morning routine. Just one of many issued that we have had with that company so far. After a few unexpected (and without warning) triggers of the alarm and a few moments of puzzled contemplation regarding the use of adhesive, the work was completed and the rest of the morning could begin.

Martin Water was the third and final appointment of the week and as they were the ones who maintained this system previously, it was a pretty straightforward process. And it was great that they took the time to go through the steps that I need to follow to properly maintain the system. I was shown once before when we bought the house exactly what needed to be done but I can’t say that a whole lot of information was retained that chaotic week.

So, it may not be a big dent in our overall plans for the week but we were able to at least get things started while making sure a couple of the other things in the house don’t become future projects. And while ADT may be lacking at times the important thing is that the security system and monitoring are still solid. As for Shank Doors and Martin Water, don’t hesitate for a second if you are in need of their services… their prices and the quality of their work is exceptional. That is all… for now.

Firearms Friday: Open Projects

There are a number of projects that are on the table which, as I stated before, I hope to complete over the next couple of months. Knowing that I will finally be able to get some work done at my bench it is time to pull together the project list. While by no means complete, this at least gives me a starting point and a way to track my progress on these initial projects. Hopefully this will also keep me from getting distracted by the other parts and pieces that are tucked away in my work space.

The first set of items that need to be taken care of are the AR15 builds. While there are a few personal projects that I would like to complete and others which I hope to modify, there are rifles that are still in pieces and that, once assembled, I hope to sell to one of the local gun shops… a few extra dollars in the bank account would be nice. However, there are a number of trigger installations and optics that need to be mounted that I have been putting off as well as a few pistol builds that keep getting pushed to the side so I hope to finally get those done. This will clearly be the bulk of the work and also clear the most space on my bench.

The next project is to swap out a number of the parts on my Smith & Wesson M&P9 Pro CORE. Already a fine firearm out of the box, there are a few easy modifications that can be done to customize the pistol. Those adjustments include an extended magazine release, replacing the magazine base plates, and installing a red dot. Nothing outrageous, just some solid upgrades. Of course, I may just start with my Glock 17 which is in need of an upgraded magazine release, slide stop, and replacement base plates. So, I guess you could really combine these two to almost being a single project on the list.  

The third thing on the list is to secure a few of the safes that need to be installed around the house, testing, and adding bit of concealment. Everything else comes down to maintenance, organization, and culling through the inventory to see if there are any items that just aren’t getting used and would be better served if I were to sell them and let someone else enjoy the craftsmanship. Hopefully by the end of the summer I will have a better handle on the work space and everything moving forward will consist primarily of maintaining and enjoying what I have in my safe. At least that is the goal.

Firearms Friday: Turning Down Range Time

Having been so busy lately with work and a few unavoidable occurrences, I have spent some time over the last week trying to reconnect with a few people and return some calls that simply came in at the wrong time. A few of these correspondences that ended with the desire to get together in the near future to catch up with a couple people having a specific idea as to where we should meet… at the range. Each time I reflected on my lack of practice and tried to recall the last time that I was able to relax on the line. Safe to say that it has been far too long.

While I cannot recall a specific date when I last grabbed my range bag and headed out the door, I still recall both the frustration with myself and the relaxation afterward. It is one of those interesting dichotomies that comes with the passion for a particular sport or hobby. It really makes me curious as to what state I will find my skills in when I am finally able to return to my happy place… not sure if I want others to see the results of my overly busy schedule.

I would like to get out but there are just too many things that need to get done and any time that I have to dedicate to this hobby that might come up in the near future has to be dedicated to building and maintenance as that too has been lacking. At least this will give me a few more items to test when I can commit the time and everything else will have been looked over and cleaned recently. It will also give me a few more things to talk about when I can join them on the lane.

Unfortunately, things don’t seem like they will be changing any time soon. My schedule is still full and I am actually still trying to make up for lost time from the past month of chaos. I had no other choice than to turn down the offer of this particular meeting place with the hope to meet this time around somewhere that is more agreeable to the confines of my calendar. Maybe we can follow up this next meeting with some range time.

I know that I have to find the time to practice… this is a perishable skill after all. And I know that it will be good for me to shut out the rest of the world for just a few minutes but the reality of life won’t allow me to do that at the moment. But the hope it still there that we can make this happen soon… maybe sooner than I think. However, for now I am just going to try and catch up on my work.

Mortgage Monday: The Other Monthly Checks

In addition to writing a check to the bank each month to slowly pay down our mortgage, there are also a variety of other checks that have to be taken care of on a monthly basis. Again, this is not something that I am used to doing but a monthly project that brings a sense of satisfaction as this is a home we now own. And while there are checks of the monetary kind that I regularly write, these are not the ones to which I am referring…

We want to make sure that we keep up on the maintenance of our home while also heading off any issues that may exist. This is why I tend to go around the house every once in a while, usually a few times per month, looking for little things (and big things too). Are the windows drafty? Are there any water stains? Is the heat working in all four zones? Are the gutters clear? Are any of the fixtures leaking? These are the kinds of questions that I try to ask myself as I walk about the house looking in corners and keeping an ear open to any sounds of water, pinging, clanking, etc.

While I don’t expect to find anything it is well worth the time to invest in these basic checks as we are still under warranty (part of our original deal during purchase) and any issues that come up would most likely be covered under that policy. Basically, it is all about making sure everything is running the way it should be. After all, this is no longer simply a place in which we are living as in the past, this is our home and we want to make sure that everything continues to be kept in great shape.

And, as the seasons and weather changes, I will be sure to check the same things as well as different systems around the house. The various filters are something that will be checked regularly but, as the weather warms, the air conditioning will also have to be looked at. We didn’t have any issues with inspections, only minor things here and there that were taken care of before we moved in, but we want to make sure that things are operational and that they are the right systems to have in place.

Maybe we will upgrade or change the air conditioning, heat, windows, flooring, etc. We will have to wait and see and continue to go through our check list every month. Then we will know what needs to be replaced (if anything), what we want to replace, and what we might consider doing in the future. So far everything is great but you never know… this is why I have to take care of so many checks each month.

Wet And Stinky

It is safe to say that we did not have a relaxing start to the week. When my wife and I finally finished sorting and packing all the things that we wanted to store on Sunday night I made a big pile in front of the basement door. I was hoping that I could simply make a few trips up and down the stairs while sliding the boxes onto the shelves. There isn’t much room left but there was enough to accommodate our recent cleaning. This was the quick and easy plan when I first balanced those boxes and bins atop the stairs… sometimes plans just don’t work out.

It all got derailed during my first trip to the unfinished storage room. I opened the door, turned on the light, and squinted a bit as the glint reflected off the wet floor. Something was obviously wrong and I soon found the culprit in a leaking pipe coming out of the HVAC unit. After taking a quick picture and sending it to the maintenance guy for our house, I quickly stacked the shelves before calling to report what I had found. Thankfully, he was up at midnight and quickly got a plan together which had everything taken care of in a couple of days.

Stuff happens and things were taken care of quickly so no complaining on this one (unlike in the past). However, our fun didn’t stop there as when I got home from work on Monday I was welcomed with fumes filling the house and my wife, with a rather pissed look on her face, greeting me at the front door. As it turns out, our neighbor decided to refinish all of his hardwood floors next door and didn’t even think to let us know. By the time I got home they had just finished stripping the floors and the stink was permeating the walls.

While we can’t stop him from improving his property, it would have been nice to have had a heads up. After all, we spend a couple of hours going back and forth and double checking that our son would be okay sleeping in his own bed. This frustration could have easily been avoided.

The following days was met with more stink as the finish was applied. It wasn’t until I left for work this morning when the smell finally somewhat dissipated and the noxious wall finally fell (it still stinks but it isn't as bad as when it started). So hopefully this is the last of the leaks and soon to be the last of the smells for a while but one thing that this reinforced for us is the fact that we are definitely going to look for our own free standing home with a little bit of a buffer of land around us. Thankfully, that was already part of our list.

Another Alarming Evening

View of the cluster from outside.

It was a busy weekend for the two of us as we both needed to just get out of the apartment and do something. We spent all day on Saturday driving around enjoying some new scenery, running errands, and trying to stay warm. It was a slower pace than usual but we still got a number of things done. Today was much of the same for the first part of the day until we got to the point that we just needed to close the door, make some dinner, and try to catch up on all the emails and projects that filled our computers.

While the plan was simple it was not one that we were able to stick with as not long after finishing dinner the fire alarm began screeching throughout the building. Unfortunately, this was not a surprise at it had been nearly a month since the last time we were forced to grab out coats and sit on the bench outside. After spending about 10 minutes trying to get our son to calm down a bit and once the fire department turned off the alarm, I wandered into the lobby to try and listen in for an update (even though I pretty much knew what had happened). Unable to hear anything but with the all clear from the fire chief, we headed back to our apartment to try and resume our routine.

Just as we had begun recovering from the evening detour and had resumed our plans for the night, that same familiar sound pierced the apartment walls. At this point I knew for certain that the same faulty sensor on the 4^th floor was not fixed and causing the interruption to the evening. However, even with the false alarm, we repeated the steps from an hour prior, grabbed our coats, and made our way out the door… again.

Moments later, my wife and I were sitting on the bench trying to calm down the baby as we watched the same fire crew pull in (with their lights off this time) and go through the same routine that they had just completed a half our ago. Granted, they were much grumpier this time as they too knew what the problem was. So, we waited another 30 minutes, watching the commotion as the President of the Board finally came down to the lobby (she was nowhere to be found when the alarm went off the first time) and began pointing her finger at the fire chief. I give the Union fire department credit as they remained calm despite the frustration of the situation. 

As the trucks once again began packing things up, I ventured into the lobby where I finally heard the confirmation as to the cause of the evening disturbances. With the lobby now clearing and the trucks pulling away, I decided to ask a few questions regarding the situation and what is going to be done moving forward to prevent another reoccurrence (especially since the fire department already stated that they will not respond to another false alarm without levying a heavy fine). Simply and polite questions where quickly responded to by the President with condescending venom.

I can’t say I was surprised by this reaction as I was not there to kiss her ring so she wanted nothing to do with me and because she didn’t think of those questions or options then they must be wrong. So, we exchanged a few words and I left the lobby simply confirming a common opinion about her which I will not elaborate upon at this juncture but you can figure it out. This is just another example of why things aren’t managed properly in the building, why the residential door keeps revolving, and the reason that small issues have become big expensive problems. I’m just glad it wasn’t another leak or we would still be dealing with it this morning.

Getting The Blood Going

I rushed out of the office having received a call thirty minutes prior that the RedCross arrived at the lodge early for our six o’clock meeting. While I was hoping that the traffic would agree with me I was not surprised when it took me an hour to get to Ardmore. Thankfully, she had already gotten out the lawn signs and I could see them from the entrance of the parking lot leaning up against her car. It made it very easy to greet her as soon as I got out of the car.

Tonight’s meeting was merely a formality to show her the space that we had to offer, review the goals of the program, and arrange for all the ancillary marketing items to be printed and shipped to me. While we reviewed all of the details we also took a few moments to chat and learn a little more about each other and our respective organizations. It didn’t take long before we found ourselves discussing the importance that freemasonry has played in both of our families and the excitement that we each held for the beginning of this partnership between my lodge and the Red Cross.

With all the details arranged for our Saturday, December 6^th (please leave a comment or email me for additional details), blood drive and each of us having other business that needed to be taken care of, we parted ways as I walked across the street to pick up the mail. Within moments of unlocking the lodge again, the few brethren that I usually see on Tuesday nights began arriving. There is still a lot of work to be done for the next meeting, remaining events, and the rest of the year so it is good that we ended our meeting when we did.

The next couple of hours evaporated and soon after I found myself back in the apartment waiting for dinner to finish cooking in the oven. After catching my breath for a few moments and hearing about my wife’s day, it was finally time for her to head off to bed and for me to get some additional work done before the morning. That was the plan… the plan that briefly got put on hold as we first had to find out what happened to the hot water.

After a long day for both of us, we are now left without hot water until at least the morning (around here that translates to a couple of days). For those keeping track at home, this is the second time that the building has lost hot water in the last five or six months (the last time being not long after the hot water heater was replaced). Nothing like a cold shower to get the blood going but I’d rather get my blood pumping in December rather than last night before bed. Glad that we have such a relaxing place to rest our dirty heads.

Not A Happy Anniversary

There are some days that you mark on the calendar that you look forward to and there are other that you hope never some to fruition. Sometimes it is a major life event while other times it is just an annoyance that keeps frustrating you every day when you come home from work. Unfortunately, today we marked the latter of the two which I had been anticipating but hoping that I would be proven wrong. That’s right, for those of you that recall the gripes from the summer, the work on the leak is still not complete.

While the actual issue with the water seems to have been solved, or at least the band aid is holding up, and the painting was completed a couple of weeks ago, the building has yet to clean the space which we still have quarantined in our living room. Keep in mind that maintenance has not been in to check this ‘fix’ since they closed the ceiling so it is questionable whether or not the mend will hold. If it were a few little pieces and drips on the carpet I probably would have addressed this once the painting was done but this is a much bigger mess than what our vacuum can handle. This is the kind of job that requires professional carpet cleaning which the building manager had agreed to employ not long after this whole debacle began.

So now I have to burn another early morning and corner this woman in her office to at least get a response to the countless queries that have gone unanswered. While we had issues with the previous building manager it was never this bad and things continue to deteriorate the longer this management company runs the facility. Hopefully, this issue will be resolved soon but I lend that statement no more credence than the cliché of yelling fire in a movie theater.

With all of that said, there is a positive side to this whole thing in that it has motivated us, more so than before, to get the heck out and find another place to live. While we made an attempt in the spring, we will be successful this time around as our lease winds down to a close. Hopefully, if we begin looking a little earlier we can find a better place to call home not just a box in which we live. I guess we will just have to wait and see what we can find and hope that there are options available to us.

Why Am I So Tired?

After a longer than expected evening at the lodge (for good reason), I headed back to the apartment only to find that the fire department was using the front driveway of the building as a parking lot. It’s kind of sad, but this happens so often that I didn’t think much of it as I walked across the parking lot and opened the door. However, as soon as I put down my work bag I knew that it was going to be one of those nights. Within moments of walking through the kitchen and pulling the strap off my shoulder, the fire alarm began blaring.

Both from living in the building and working the front desk, I knew that this wasn’t going to go away quickly so I headed to the lobby to try and get some additional information on the situation. Can’t say that I was surprised when no one really knew what was going on at first and the president of the board refused to do anything beyond sitting in a chair and holding out her hand so the passersby could more easily kiss the ring. 45 minutes later and a couple of culprits emerged, neither of which involved smoke or fire.

As it turns out there was a faulty sensor in the pump room and some dust also got into the detector in one of the hallways 6 months finally getting drywall replaced 6-8 months after the bust pipe. With my wife only a few minutes away after her long day at work, I was glad that things seemed to be getting resolved. I really should know better!

Having not had time to eat before the debacle, I made a small snack as we talked about all that had happened during our days and the mess that was unfolding in the building. We got into bed around 11:00 and began slowly settling into sleep since we both had a long day ahead of us. With our eyes nearly sealed for the night, we jumped out of bed at 11:30 when the alarm began blaring again. Keep in mind that this was not for the whole building, just our apartment as they were testing the system.

We walked up to the front desk, quite perturbed by this point, and tried to figure out what was going on especially since the fire department was no longer present. Turns out that the fire department forced them to turn off the boiler until they could get the sensor problem figured out. They decided to continue working on the sensor issue so that they could turn on the hot water by morning.

I didn’t sleep well during the night. I would later find out that the alarm continued to go off throughout the night just long enough to wake us up but not long enough for us to realize what was forcing us to open our eyes. However, I was wide awake when the cold water hit my head in the morning. So, after little quality sleep during the night it was a cold shower in the morning. Just the latest thing to add to the list and that much more incentive to find somewhere else to live by the time our lease is up… I’m already looking forward to spring!

The Extras Are What Get You…

As you know, my days are full of work and other activities which translates to more work. With this schedule occupying most days of the week, sometimes the smallest addition can throw the entire calendar off kilter. What’s worse is when other things are put on my schedule that require me to either work from home or take the day off.

Lately, as you have read, much of this has been caused by issues in the apartment and the attempted wrangling of management and maintenance. While I am not the one that has had to actually fix the problem it has been a constant time suck over the past two and a half weeks with 5 minutes here and 20 minutes there. This of course is on top of the fact that it has put my wife and me in less than pleasant moods.

While it may seem like an odd time of year, taxes are also messing with the little time I have to relax as I have to submit local, state, and federal tax forms all stemming from the work that I do at the lodge. Keep in mind that the forms are not by choice but rather the quarterly schedule is required by each. Can’t wait until the end of the year when there is an additional stack of forms that needs to be filled out. Yay!

However, next week will be the biggest waste of time for the year as I must report for jury duty. Yes, I am most likely have to burn one of my vacation days driving to the court house in Norristown and sit in a room until they realize that they really don’t want me on a jury. This is after burning a little pocket of productive time filling out the questionnaire online this week.

Of course, the last gripe may be moot as I was honest in my responses on said questionnaire and unless their objective is to specifically waste my time and their own I should be dismissed rather quickly and that is if I have to show up at all. I really don’t want to burn a vacation day for this crap! But, for now, next week has a big steaming pile filling up my Thursday and all I can hope for is that the apartment will be done by then so that I am not returning to a three week cluster. One can only hope.

Yesterday Was A Bit Of A Mixed Bag

Doesn't look like much but this was after only 15 minutes
under a leak that had been 'fixed'.

Yesterday, I had to share the good news because the rest of the day was nothing short of a huge mess. Having taken a work from home day, I expected some progress to be made with regard to the leak in our apartment. Following a ‘discussion’ with management (yes, I actually was able to speak with the woman who was, until that point, merely theoretical), a plumber was called in lieu of maintenance who had called out for the day (no sure if it was because of a legitimate reason or just BS). Nothing was found but by the time that the night had overtaken the light, the problem remained.

Of course, we can’t just have one issue at a time as lodge duties beckoned in the evening and parking problems persisted (no progress on the electrical or parking lot issues at all as a poorly conceived plan has halted progress for at least two days). With the lodge items prioritized and the parking/electrical completely out of control, it was time to sit down during the relatively quiet evening and write another letter to management. So, once again, I share with you my correspondence which pretty much summarizes the entirety of the dripping experience.

Dear Building Manager,

I am writing to make you aware of the ongoing situation. While the plumber today did not find anything and the drip seemed to be slowing this afternoon, it has returned during the nighttime hours. This seems to be the ongoing pattern; slow in the middle of the day and constant at night. This is the pattern that has been in place since we reported the leak nearly a week ago (Wednesday, July 16^th).

To better visualize the problem I placed a piece of construction paper on the Tupperware container positioned under the drip at 9:00 pm and now, at 9:15 pm, you can see clearly in the picture (included with this letter) that this is not just an occasional small drip. The construction paper will be left in place so that the next time the issue is addressed it can be seen in person.

I would appreciate an update as soon as one can be ascertained. Preferably something different than ‘we have to let it dry’ which we have been told time and again since this issue was first reported. Obviously, we are well past the ‘couple of day’ drying time at this point.

As always, if you have any questions please feel free to call or email using the information above.

Regards,

Sean

So now, in the middle of the following day, I have approximately no update to share. With nearly a dozen visits to our apartment there is still work to be done and, no surprise, my patience is wearing out. While I will keep pushing these people to get things done this will be the last post of this kind as I have many other things that I want and need to put my energy into and record for the future. Don’t get me wrong, I may still approach the subject in a future post but not like I have been this past week. Time to step back and think about the good things, the future, and the many ways that life has changed. I will be returning to the positive I just can’t guarantee when or for how long but it will happen as there are too many thing going on that just deserve a good gripe.

Rocking The Boat In Crap Creek

I'm pretty sure that is not dirt that he is shoveling.

Well, another day and another cluster at our apartment building. Saturday was a wasted day as maintenance was in our apartment three times attempting to fix the leak leaving us behind on our errands and too tired to do much more on Sunday. After those unsuccessful attempts they agreed that a plumber needed to be brought in to address the problem… that was the plan until today when we were informed that they had entered our apartment without our permission to attempt to ‘fix’ the problem again. I am not sure as to whether they lied or management wouldn't approve the request; either way it is a huge load of crap. By the way, still no word from management about the situation nor an apology for previously ignoring my communications regarding our refrigerator.

On top of that mountain of crap we found out on Friday (luckily I read the notices posted in the mail room) that work will be done to repair the connection to the power grid beginning on Monday morning at 7:00 am. While the repair is necessary it should have never been required as the line was severed in the fall when they dug up the parking lot and lowered the new boiler into place. It wasn’t until a recent two day power outage that this became a priority. So what does this mean? Per the posted notice, residents that normally park in the garage under the building now have to park in the lot which is already at capacity. Translation: no parking spots available.

While we have rarely requested any maintenance work in the two and a half years since we moved in and we have not caused a stir in the building regarding little things that have come up here and there, this situation has put us over the edge. We are done with this building and we are done with playing nice and letting the little things go. So much so that I sent a letter to the management office and copied the president of the board. One of those correspondences when you summarize many of the issues that you have been letting go, the bag of crap if you will, all stemming from the most recent turd left at your door. Now, I post it here for all of you to enjoy (I removed the building name and all proper names).   

Dear Building Management,

On Friday evening I took note of the notice posted in the mail room regarding the repair work that will begin on Monday morning. While not required under House Rule 18, my wife and I would have appreciated a note placed in our door or in our box which was previously done as a courtesy prior to all major projects. This has previously been an effective means to keep us informed as we do not regularly enter and exit the building through the main lobby.

As I write this on Sunday afternoon all of the parking spaces in the lot are occupied. As I expect this to be the situation when I return home from the office tomorrow I am writing to inform you that if I, or my wife, are required to park in the shopping center across the street we will be holding the building personally liable for any damage, theft, or towing that may occur. Additionally, it is my hope that the building has received written permission from the shopping center to allow residents overnight (it remains unclear as to whether this has been received). Simply put, the parking arrangements outlined in the notice are unacceptable. Parking across the street will not work.

With regard to parking, there has been numerous issues that we have taken note of over the years and we have gone without bringing this to the attention of management or the board, until now. While most “contractors, workmen, and service persons” abide by House Rule 9.B.9 there have been numerous occasions when resident parking spaces have been occupied by service vehicles most notably in front of apartments A and B. I have yet to witness and rectification of these instances when they occur. This is in addition to the fact that, when my wife and I first signed our lease, we were given the verbal assurance that the parking spaces along the side of the building were reserved for the aforementioned apartments. While not outlined in the House Rules or our lease, it is disappointing when a verbal agreement is not honored.

There are a few residents that frequently use these spaces, the agreement of which they are certainly unaware, however that is not my concern with these individuals. What concerns me is that there are at least two apartments that park along the side of the building so that they can specifically use the emergency exit from the fire tower to enter and exit the building. In addition to this being detrimental to our own sleep as they discourteously slam the door behind them both late at night and early in the morning, they seem to be in violation of Lower Merion Fire Code (78-12.1, Section 5-2.1.5: “Locks, Latches, Alarms and Release Devices” and 78-26: Sections C.7 and D both pertaining to high-rise buildings).

Furthermore, additional consideration needs to be made regarding parking during large gatherings as we find ourselves in a similar situation that we are in now. This parking situation needs to be resolved (even three extra spaces like the ones occupied by the immobile vehicles near the dumpsters might offer some additional logistical leeway). There are more and more cars parking in the lot that are without a proper permit. For all visitors, parking tags or passes should be issued as well. As residents, it is our responsibility to have our permits displayed on our vehicle. All residents and employees should be issued permits, all others found in the parking lot that do not have a resident or employee permit, visitor pass, or are service personnel in the building should be towed!

Lastly, I would like to express my displeasure regarding the limited communication from the Management Office. When I recently attempted to contact management directly regarding an issue with our refrigerator I never received any communication back. I attempted to reach out through numerous means of communication (phone message, verbally through the front desk, and a note left at the front desk) as a courtesy before calling to have the service done but did not receive a single correspondence in return. While I don’t expect an immediate response, no response is simply unacceptable.

If you have any questions regarding the content above please feel free to contact me via phone or email. Thank you for your time and consideration.

Regards,

Sean

I am generally an easy going person. True I can let my passionate opinions shine now and again but, overall, I maintain a pretty even disposition. This stockpile of issues has recently ruined that for me and that fact alone has pissed me off. I guess we are just going to have to see how this thing plays out. All I know is that I am not going to just sit in my paddle less boat as the crap level in the creek continues to rise.

Draining My Patience

I know, your already jealous with anticipation.

With a busy day planned (as has been previously mentioned), I was up and out of the apartment early so that I could get to the office in time to pull some plans together an prep for a couple of calls. Nothing like a full day ahead of you to ensure that your entire morning routine is completed in about 15 or 20 minutes… showered, dressed, packed, and coffee poured. As is a known rarity lately, I was actually running on time and was on track to get everything accomplished on my list by the time I went back to sleep that night.

Just like the day before, Wednesday, my phone betrayed my progress at the office. As I read the text from my wife I knew that it wasn’t going to be an early evening. In my rush to get out of the apartment in the morning I didn’t notice the fact that the shower drain was completely blocked and so when my wife got home, looking forward to a relaxing shower, she found herself in anything but a relaxing situation as the water level was still a quarter of the way up the side of the tub. This wasn’t the first time so toward the end of the work day we agreed to meet out for dinner and I would pick up a couple of bottles of Drano on my way home.

When we got home, ceiling still in shambles by the way, I headed to the bathroom, made a quick and unsuccessful attempt to snake the drain, and poured about half a bottle of the clog dissolvent in the tub. Per the instructions I waited about thirty minutes and checked the progress. With the water level unchanged it as time to escalate the attack so I pulled off the plate below the spout and attempted to run the snake down the trap. Once again, unsuccessful. Finally, I poured the other half of the bottle directly down the trap and walked out of the bathroom to calm my exhausted wife while we waited the thirty additional minutes. These apartment issues have really been a drain on my patience (embrace the pun).  

Thankfully this final attempt was indeed successful and we were able to resume with our usual, but slightly adjusted, evening routine. An hour until midnight and I was finally sitting down at the computer to get some work done. Not a great end to the day especially given the number of things on my to do list and the fact that I have to crawl out of bed and be awake enough to participate in a conference call at 7am. I guess it is a good thing that I am able to function on four hours of sleep for an entire day. I am sure that skill acquired during college and, more recently, working the overnight shift will continue to pay dividends.  

Just Above Our Heads

I knew that yesterday was going to be a long day and a late night at the office. I could tell by the times reserved on my calendar and the work that needed to be done that I wouldn’t be getting home at the usual time. With this fact in the back of my mind, the day was already beginning to drag as midafternoon came around to smack me in the face. In a series of texts from my wife, it was made very clear that the refrigerator was not the biggest maintenance problem in the apartment. When my wife got home she noticed the same subtle noise that we heard last summer in the office… dripping.

Off in the corner of the living room, the saturated ceiling tile was now bathing our bookcases in a stale staccato of water coming from one of the many possible sources in the maze of pipes hidden by the flimsy barrier above. After notifying the front desk, maintenance was in the apartment to assess the mess created by one of their many predecessors. Essentially, what happened was that the many cans of spray foam encapsulating the pipe had given way and the bucket semi permanently secured below this quality piece of craftsmanship was overflowing into our living room.

A couple hours later nearly all the foam had been chipped away and the totality of the failed fix was revealed. While I am not certain as to the exact nature of the issue, it was very clear that cutting corners was made a priority in the past and we should, hopefully, have a proper remedy to the problem. But that is going to have to wait as the area needs to dry, parts need to be purchased, and our patience needs to be tested further. Fortunately, while they were in the apartment, they called a service company to come out and fix the fridge… a problem that was consciously being ignored by the new management company, Camco, for nearly two weeks. After phone, verbal, and written messages there is no doubt in my mind that we were ignored. At the opposite end of the service spectrum, as soon as maintenance found out that the issue wasn't resolved, they took care of it right away.

So now, as we wait for the leak to be fixed (not just a finger in the dike), we are left assessing what needs to be cleaned, what needs to be thrown away, and whether or not we want to keep the furniture in the same places knowing what problems keep surfacing just above our heads. More work that I really don’t have the time or energy to deal with at the end of the day. Needless to say, we will definitely be resuming our apartment search in the new year as the problems and inconveniences are beginning to outweigh the rent at this point.   

Errands, A Dead Fridge, And Meeting The Police!

Our plans for the 4^th of July consisted of approximately nothing. We had a few errands that we had been putting off but other than that we were going to sleep in, relax, and enjoy the rare weekday together without the worries of work and school constantly splitting our attention. Well, we definitely slept in (at least I did), we had a few relaxing moments, and then we headed out the door to pick up a few things. Nothing exciting, just some clothes and groceries and the day was actually going pretty well as we found  just about everything we needed in one stop rather than two giving us some more time to not run errands.

About four hours passed and we were starting to figure out what we wanted for a late dinner when the day took a turn in an unfavorable direction. As my wife was sitting down with a bowl of cereal and I was rummaging around on the top shelf, I noticed an inordinate amount of heat radiating from the sides of the refrigerator. Just as I noticed the lack of cold air, my wife got my attention saying that the new milk tasted sour. Well, crap, I guess the holiday isn’t going to end as smoothly as it began.

So, it was time to repack the groceries and take them to my parents’ house so everything wouldn’t be wasted. With my parents in Pittsburgh for the weekend, it was going to be a very quick trip to unload, put away, and get back to the apartment. However, what would have been an uneventful stop just a few months ago was a bit more complicated this time around. With the roads clear and the fireworks lighting up the newly dark sky in the distance, I was calling and texting trying to figure out the new security code needed to get into the house. Additionally, when we arrived, the key in my pocket that was supposed to work didn’t and I had to scramble to find the spare (which also didn’t work in the right lock).

With all the searching and fumbling around with the locks the alarm was blaring by the time I got in the house and I knew that we would soon be having a couple of visitors. The alarm had long since been turned off and I just finished putting the food away when I saw the bright beams of two flashlights making their way to the back door. It was time to have a brief conversation with the Radnor Police Department. After explaining the situation, showing them my driver’s license, and chatting for a bit we all left the house and drove up the street.

And now we are left with trying to get the fridge repaired (always an interesting conversation with the management and maintenance) and finding the time to be there when the service needs to be done. That is a whole different conversation, issue, and blog post altogether. But, for now, we got everything done and we managed to get back to the apartment before the throngs of people flooded onto the streets. I was just glad that we still had two more days left in the weekend!