Showing posts with label frustration. Show all posts
Showing posts with label frustration. Show all posts

Saturday, January 2, 2016

A New Batch Of Solicitors


When my wife and I first discussed buying our first home we agreed that it would be nice to finally have a landline again. For the past several years, with the impermanence of renting, it was simply easier just using our cell phones for everything that we needed. Having that simple luxury was hugely representative of the permanence that we have both been seeking for some time. When we bought our home it was one of the first things that we had set up and while it did give us that feeling that we have been looking for there have also been brief moment of regret for doing so.

Throughout our first month in our new home, the phone would ring at least a couple of times a day. Many times, fortunately, the calls came in when we were both at work but there have also been plenty of other calls, usually right after we put our son to bed, from various companies trying to sell us one thing or another. This also included many companies wanting us to switch our newly connected services or ADT resellers with whom the fact that we already had ADT installed didn’t quite register. One conversation went something like this:

“Hi, my name is Joe with [insert reseller] and we have some great deals on ADT home security systems…”

“You’re wasting your time… we already took care of this.”

“Congratulations on your new home… are you and your family protected by ADT?”

“We had ADT installed last weekend.”

“But ADT provides a superior product and service…”

“It is an ADT system.”

“But ADT is the leader in the security industry…”

“We had an ADT system installed last weekend”

“Are you sure it was ADT because there are knockoffs?”

“Okay, you got me, I just have a stray dog chained outside the front door with a GoPro streaming to my laptop. Please don’t tell PETA.”

“What?”

“Do you think that qualifies as animal cruelty?”

“I… I…”

“I feed him regularly and clean up after him. Heck, I even took him to the vet. I figured I would make it easy on everyone so I decided to name him ADT.”

“I don’t know what you’re talking about sir. I’m Joe from ADT.”

“I know. And now that you’re listening I will reiterate. We had ADT installed last weekend. Please add this number to your do not call list.”

However, those were not the most exhausting calls. We also received a few interesting calls from service providers that don’t even offer service to our area… someone at Verizon needs to get a clue as we would have kept our service had it been offered at our new place. Can’t say I was quite as jovial as I was with the ADT guy but the conversation ended the same way… “Please add this number to your do not call list.”

While I understand and appreciate the fact that many of these people are just trying to make a living, the sheer volume of these calls has become ridiculous. Having the same company call four or five times a day for weeks on end is harassment. And, of course, they don’t leave a message nor do they even know what they are talking about when they call. Case in point being an electric provider that was “concerned to see that our electric bill from [insert name of power provider that we don’t use here] had increased so much over the previous month.” First of all, I call BS. Second, put me on your do not call list, goodbye!

Tuesday, September 16, 2014

Not A Happy Anniversary


There are some days that you mark on the calendar that you look forward to and there are other that you hope never some to fruition. Sometimes it is a major life event while other times it is just an annoyance that keeps frustrating you every day when you come home from work. Unfortunately, today we marked the latter of the two which I had been anticipating but hoping that I would be proven wrong. That’s right, for those of you that recall the gripes from the summer, the work on the leak is still not complete.

While the actual issue with the water seems to have been solved, or at least the band aid is holding up, and the painting was completed a couple of weeks ago, the building has yet to clean the space which we still have quarantined in our living room. Keep in mind that maintenance has not been in to check this ‘fix’ since they closed the ceiling so it is questionable whether or not the mend will hold. If it were a few little pieces and drips on the carpet I probably would have addressed this once the painting was done but this is a much bigger mess than what our vacuum can handle. This is the kind of job that requires professional carpet cleaning which the building manager had agreed to employ not long after this whole debacle began.

So now I have to burn another early morning and corner this woman in her office to at least get a response to the countless queries that have gone unanswered. While we had issues with the previous building manager it was never this bad and things continue to deteriorate the longer this management company runs the facility. Hopefully, this issue will be resolved soon but I lend that statement no more credence than the cliché of yelling fire in a movie theater.

With all of that said, there is a positive side to this whole thing in that it has motivated us, more so than before, to get the heck out and find another place to live. While we made an attempt in the spring, we will be successful this time around as our lease winds down to a close. Hopefully, if we begin looking a little earlier we can find a better place to call home not just a box in which we live. I guess we will just have to wait and see what we can find and hope that there are options available to us.