Showing posts with label ADT. Show all posts
Showing posts with label ADT. Show all posts

Monday, July 18, 2016

Mortgage Monday: Water, Garage Doors, And Security


Last week I spent some time working from home but, just like the days that I decide to “take off”, it was for the simple reason that there was work that needed to be done at the house. Actually, I wasn’t doing any of the work, I was there so that could answer any questions that may come about from the minor projects around the house. Namely, over the two days at the end of the week we had Martin complete an inspection of our filtration system, Shank install the garage doors, and ADT check a few of the sensors that we have had to adjust lately.

Surprisingly, all of these appointments went about as smooth as possible beginning with the garage doors on Thursday. The old doors were exactly that and with the one destroying itself a few months ago, it was something that needed to be done this summer. Now seeing the new doors in place, the features that Shank includes, and hearing how quiet the new motors are, we are really glad that we made room in the budget to get this done. Of course, it helps that the person installing them really knew what they were doing and had the full swap out (doors, motors, tracks, sensors, etc.) done faster than I was expecting.

Friday morning the door bell chimed at about a quarter to eight in the morning. While I am all for being on time or even early to appointments, it isn’t as pleasant when ADT has already screwed up the scheduling (I made the appointment for and confirmed it with customer service at the time for the 12-5 window). This on top of the fact that the technician expects our full attention as we are in the middle of our son’s morning routine. Just one of many issued that we have had with that company so far. After a few unexpected (and without warning) triggers of the alarm and a few moments of puzzled contemplation regarding the use of adhesive, the work was completed and the rest of the morning could begin.

Martin Water was the third and final appointment of the week and as they were the ones who maintained this system previously, it was a pretty straightforward process. And it was great that they took the time to go through the steps that I need to follow to properly maintain the system. I was shown once before when we bought the house exactly what needed to be done but I can’t say that a whole lot of information was retained that chaotic week.

So, it may not be a big dent in our overall plans for the week but we were able to at least get things started while making sure a couple of the other things in the house don’t become future projects. And while ADT may be lacking at times the important thing is that the security system and monitoring are still solid. As for Shank Doors and Martin Water, don’t hesitate for a second if you are in need of their services… their prices and the quality of their work is exceptional. That is all… for now.

Saturday, January 2, 2016

A New Batch Of Solicitors


When my wife and I first discussed buying our first home we agreed that it would be nice to finally have a landline again. For the past several years, with the impermanence of renting, it was simply easier just using our cell phones for everything that we needed. Having that simple luxury was hugely representative of the permanence that we have both been seeking for some time. When we bought our home it was one of the first things that we had set up and while it did give us that feeling that we have been looking for there have also been brief moment of regret for doing so.

Throughout our first month in our new home, the phone would ring at least a couple of times a day. Many times, fortunately, the calls came in when we were both at work but there have also been plenty of other calls, usually right after we put our son to bed, from various companies trying to sell us one thing or another. This also included many companies wanting us to switch our newly connected services or ADT resellers with whom the fact that we already had ADT installed didn’t quite register. One conversation went something like this:

“Hi, my name is Joe with [insert reseller] and we have some great deals on ADT home security systems…”

“You’re wasting your time… we already took care of this.”

“Congratulations on your new home… are you and your family protected by ADT?”

“We had ADT installed last weekend.”

“But ADT provides a superior product and service…”

“It is an ADT system.”

“But ADT is the leader in the security industry…”

“We had an ADT system installed last weekend”

“Are you sure it was ADT because there are knockoffs?”

“Okay, you got me, I just have a stray dog chained outside the front door with a GoPro streaming to my laptop. Please don’t tell PETA.”

“What?”

“Do you think that qualifies as animal cruelty?”

“I… I…”

“I feed him regularly and clean up after him. Heck, I even took him to the vet. I figured I would make it easy on everyone so I decided to name him ADT.”

“I don’t know what you’re talking about sir. I’m Joe from ADT.”

“I know. And now that you’re listening I will reiterate. We had ADT installed last weekend. Please add this number to your do not call list.”

However, those were not the most exhausting calls. We also received a few interesting calls from service providers that don’t even offer service to our area… someone at Verizon needs to get a clue as we would have kept our service had it been offered at our new place. Can’t say I was quite as jovial as I was with the ADT guy but the conversation ended the same way… “Please add this number to your do not call list.”

While I understand and appreciate the fact that many of these people are just trying to make a living, the sheer volume of these calls has become ridiculous. Having the same company call four or five times a day for weeks on end is harassment. And, of course, they don’t leave a message nor do they even know what they are talking about when they call. Case in point being an electric provider that was “concerned to see that our electric bill from [insert name of power provider that we don’t use here] had increased so much over the previous month.” First of all, I call BS. Second, put me on your do not call list, goodbye!

Friday, December 11, 2015

Firearms Friday: Adding Security


It is no secret to anyone that has read this blog that I am a strong supporter of the rights to own and carry a firearm as well as an advocate for those choosing to own a firearm for self-defense. It is something that I choose to do as a means to protect my family. However, let me be clear, it is a last line of defense in maintaining the safety of my family. Contrary to some misguided opinions that I have read, your firearm should not be your only means of defending your home and your family.

While I have no qualms about doing everything in my power to defend my wife and son, it is with that aforementioned point in mind that I called ADT shortly after settling on the house, had the consultation on moving day, and had the system installed this past weekend. In addition to the security and peace of mind that it provides (and the hard evidence as we have video surveillance) whether we are home or away, it also serves as a warning system should someone continue with their devious motivations and enters our home while we are asleep. Even if it is only a few seconds, that is enough time for me to prepare and make ready to eliminate the threat to my family’s well-being.

As I have written about before, there are other steps that need to be taken as well including making sure that the firearms that you do have in the house are secure. The last thing you want to happen is for a child to gain access to your firearm(s). The second to last thing you want to happen is for someone to break in and have access to your weapon. In addition to a decent safe in a more secure area of the house, you should also have some kind of quick access vault in your bedroom should something or, more accurately, someone go bump in the night.

I also recommend having a second quick access vault in areas of the house where you spend the most time. Remember, not all break-ins will occur in the dead of the night. They should be in places that are easily accessible and would be considered obvious to those who know where they are because you are not trying to hide, you are trying to conceal and defend. It is the last thing that you want to have to reach for but you never know when you might need it. Again, this is not something anyone wants to have to do and it should be a final not a first act but at least this was you can ensure that your family is safe at all times.

Saturday, November 21, 2015

Moving Day Recovery


As soon as we got out of bed yesterday the long and hectic day started. We had a lot of appointments scheduled and, needless to say, a lot of work ahead of us. Yesterday was moving day and that was not the only task that needed to be accomplished… we also had an ADT consultation in the morning, Raymour & Flanigan delivering furniture by noon, and the cable company coming out to the house to get our phone, internet, and cable up and running by the end of the day. While I was taking care of those tasks, my wife was at work, our son was at daycare, and my parents were supervising the sluggish movers.

With all of these things set to a certain schedule, my wife and I got up a little earlier than usual, got our son ready for ‘school’ and were about to head out the door when my parents arrived. Actually, while my wife was changing, feeding, and generally getting our son ready, I was busy finishing up the remaining packing around the house and making sure that every box we purchased was being used. By the time I stopped to take a breath we must have had over 100 boxes stacked in the various rooms all labeled with their new locations at our home.

By the time I finished putting things aside, closing off all the rooms that the movers didn’t need to address, and coordinating the day with my parents I was already behind schedule and ADT was calling just as I was about to get in the car and head over to the house. Fortunately, the woman with whom I was working was very understanding of the situation and had the patience to wait for me until I arrived about 15 minutes after our originally agreed upon appointment time. Just before we completed the walk through of the house for the quote, the furniture arrived and we officially began the transformation from house to home.

ADT left shortly thereafter and, just like it was planned, the cable company arrived and began work immediately. Thankfully, I remembered to bring a television, my laptop, and a phone with me that morning to test. By mid afternoon, all the furniture was in place, the cable, internet, and phone were up and running, and I already had the quote from ADT in hand. All that was left was waiting for the lackadaisical movers to arrive.

Needless to say, we were not happy with how long it took the moving company to get things done. While I did get them to move a bit faster upon arrival it still took them until 8:30 to get things done, close up the truck, and leave all of their trash behind (I will be checking for damage over the next few days). Today was largely spend cleaning up after them and moving many of the clearly labeled boxes into the correct rooms. But, the important thing, regardless of the issues that we encountered, is the fact that we are now home! Let the recovery begin.

Saturday, July 5, 2014

Errands, A Dead Fridge, And Meeting The Police!


Our plans for the 4th of July consisted of approximately nothing. We had a few errands that we had been putting off but other than that we were going to sleep in, relax, and enjoy the rare weekday together without the worries of work and school constantly splitting our attention. Well, we definitely slept in (at least I did), we had a few relaxing moments, and then we headed out the door to pick up a few things. Nothing exciting, just some clothes and groceries and the day was actually going pretty well as we found  just about everything we needed in one stop rather than two giving us some more time to not run errands.

About four hours passed and we were starting to figure out what we wanted for a late dinner when the day took a turn in an unfavorable direction. As my wife was sitting down with a bowl of cereal and I was rummaging around on the top shelf, I noticed an inordinate amount of heat radiating from the sides of the refrigerator. Just as I noticed the lack of cold air, my wife got my attention saying that the new milk tasted sour. Well, crap, I guess the holiday isn’t going to end as smoothly as it began.

So, it was time to repack the groceries and take them to my parents’ house so everything wouldn’t be wasted. With my parents in Pittsburgh for the weekend, it was going to be a very quick trip to unload, put away, and get back to the apartment. However, what would have been an uneventful stop just a few months ago was a bit more complicated this time around. With the roads clear and the fireworks lighting up the newly dark sky in the distance, I was calling and texting trying to figure out the new security code needed to get into the house. Additionally, when we arrived, the key in my pocket that was supposed to work didn’t and I had to scramble to find the spare (which also didn’t work in the right lock).

With all the searching and fumbling around with the locks the alarm was blaring by the time I got in the house and I knew that we would soon be having a couple of visitors. The alarm had long since been turned off and I just finished putting the food away when I saw the bright beams of two flashlights making their way to the back door. It was time to have a brief conversation with the Radnor Police Department. After explaining the situation, showing them my driver’s license, and chatting for a bit we all left the house and drove up the street.

And now we are left with trying to get the fridge repaired (always an interesting conversation with the management and maintenance) and finding the time to be there when the service needs to be done. That is a whole different conversation, issue, and blog post altogether. But, for now, we got everything done and we managed to get back to the apartment before the throngs of people flooded onto the streets. I was just glad that we still had two more days left in the weekend!