Showing posts with label Issues. Show all posts
Showing posts with label Issues. Show all posts

Monday, August 1, 2016

Mortgage Monday: We Finally Have Our House Back!

This is how it all started.
When I first reached out to contractors in late June there were two very simple projects in mind, garage doors and an office door. That is all that we planned on doing this time around and all that we thought our budget would permit. The garage door situation was resolved rather quickly and Shank Door did not disappoint in either price or service. However, it was a much more involved process trying to find a contractor for the work inside the house. After all, this is our home and I wanted to make sure that whomever we chose would do the job right.

I first met with a few contractors and was less than impressed with how they were approaching this rather simple project. It wasn’t looking good until I met with Mike Swenson from Swenson Home Solutions. Not only did he listen to what I wanted done but he was also honest with me and let me know what would work best for the space where I wanted my office door. On top of that his estimate was lower than all the others that I received by a few hundred dollars. There really wasn’t a question at that point, this was the right company for the job.

First addition to the project list...
This is when that small project began to morph into something much bigger. What started as a simple French door installation soon transformed into a small first floor renovation. With the prices we were being given, the work that we wanted done was, all of the sudden, possible now rather than later. This is when we decided to replace the carpet and linoleum with hard wood floors (thanks in part to a great price on ¾ inch oak floor from Carpet and Tile Mart in Reading), replace all of the external doors, replace both of the toilets on the first floor, and remove the baseboard heating. The two day project was now expected to take a week and a half.

...and the biggest addition to the project list
(we will work on the walls later).
Well, that was the plan. The office door, besides the floor being slightly out of level, went smoothly but everything else began piling on days to the project. Not only were the carpet and linoleum subfloors different thicknesses but the kitchen floor had a thick layer of leveling compound under it which required over a week of work on hands and knees with a heat gun and scraper. It made the dry rot repairs around all the doors seem like a minor hiccup that only cost us a couple of days. In the end, the week and a half projection ended up being nearly four weeks of work. However, when it came to the bill, what surprised me most was the fact that he stuck to the original estimate and only added a nominal amount for supplies.

We finally got our home back today and we are really happy and impressed with the work that has been done. It was a lot of work and only the first stage of what will be a rather long process to make this home our own but at least we now have an honest contractor that really has our best interests in mind and treats each house as if it were his own home. What more can you really ask from a contractor? Not surprisingly, we are already having him write up a few more estimates for some other projects in the works. But, for now, we are going to enjoy our “new” home.

Wednesday, May 25, 2016

Transitioning To The New System


Now that things seemed to have settled down at least a little bit, I have been circling back to try and figure out the new website launched by Grand Lodge late last year. While there are many quirks to the old system it is something that I had gotten used to and knew exactly where to go if I needed anything. This new site is something completely different and I am finding that it is taking much longer than I anticipated to find the information and functions that I need. It isn’t that there is anything wrong with it, it is simply new and unfamiliar which takes time to figure out.

However, there are a few things that I have noticed that are both incredibly helpful and also lacking in comparison to the legacy system. While I enjoy having access to the names and lodges of brothers from across the commonwealth, I don’t need that information all of the time. In fact, 99% of the time I just want to see the members of my own lodge, read and respond to emails, and update and input records when needed. That is the bulk of the work that I do on the website and all of these other things just seem like unnecessary bells and whistles to me right now. Of course, that could change over time but that is what I am finding at the moment.

And this speaks to the larger issue at hand… simplicity. I make my living distilling and simplifying complicated concepts into easily digestible text and quotes… it is a necessity of the industry in which I work and partly why companies pay for my services. However, this should not be something that is needed when trying to update records and input data. There is an overly complicated nature to the new process that will undoubtedly keep some brothers from serving as Secretaries in the future… especially those brothers who may be a few years older than the rest.

But the main issue that I have had with the new system is that I didn’t start using it earlier. After all, this could all simply be a matter of unfamiliarity. Because I continued to use the legacy system for so long I am finding myself having to reenter the same information again into the new system… I could have avoided this extra work. Like many things in life, sometimes the biggest obstacle lies in the person sitting at the computer. This is something that we all learn in our lives and especially during our time in the fraternity. The biggest hurdle to get something done can sometimes be in the individual(s). In the end, in order to keep moving forward and moving this fraternity forward, we can’t be afraid to point the finger at ourselves. It really is that simple.

Monday, March 28, 2016

Mortgage Monday: Where’s The Warranty?




Over the course of the past several months since we purchased our home, there have been a few things here and there that we have found that need replacing. Nothing major at this point but all items that we are trying to address in as timely a manner as we can manage at this point. Of course, there is also a process that we must follow when assessing each of these minor issues the first step is to assess our home warranty to see if any of these items are covered. This, as should be a surprise to no one, involves scanning a lot of fine print and numerous phone calls to clarify the coverage of some items.

The first issue that we encountered shortly after moving in was the self-destruction of our garage door… no one told us it was made by Mission Impossible Brands. It was a simple matter of a single bolt coming loose but it was enough to grenade the door. And, of course, it is something not covered under the warranty. So it remains one of the small but annoying items on our list of things that we need to address in the coming months.

It is the little things such as this that just seem to add up and it is never a small item that is included in the fine print of the home warranty. The wording is almost clairvoyant in the way is side steps many of the minor issues that we have encountered. While nothing is of great significance and would be considered an annoyance more than anything, they all add up as more and more small items turns into a rather large list.

And, right now, we are only in the very beginning of this process. As many of you know, all of the little quirks and minor repairs usually pop up within the first year… we are only half way there. I can see a few things that may be problematic in the coming months and have already started checking for warranty coverage. Our luck could turn in this regard but we won’t really know until we try to use it. However, we can’t lose sight of the simple fact that this remains a solid house.

There are many issues that I have heard about from others that are nowhere to be found in our home. Again, the ‘issues’ that we have encountered are very minor and it shouldn’t be an issue making these small adjustments, changes, and repairs. As was written about before, the optional list is something completely different. But, so far, things are good and we will make the necessary modifications… one project at a time.

Sunday, November 1, 2015

More Sleep?


It used to be that I would look forward to daylight savings time either for the extra hour of sleep or the extra hour of work. Either way, the following morning was just a little bit better. This year, things are a little different. While the potential is still there for an extra hour of sleep it was really more like an extra hour to stay up and get work done. And the morning presented a new slate of issues.

A few weeks back, each of us needing a bit of a respite on the weekends, my wife and I each took a day to sleep in. After a long work week, I preferred to take Saturday morning to remain in bed until 10 while my wife took Sunday to get a little extra rest before the week got started. It is a system that should work well but there are a few hiccups along the way a big one happening this morning.

Our son has been having a few issues sleeping during the week which makes him a little extra tired over the weekend. Of course, it doesn’t help that he insists on getting up at the same time each morning no matter what time he fell asleep or if he stayed unconscious during the night. Needless to say, there were a few rough nights leading up to daylight saving time and even though the dial on my watch may have moved back, the timer in our son’s head didn’t get the memo.

By the time I got him out of bed he seemed a bit out of sorts. It may have only been an hour to many but it made a huge difference to us as we were woken up at the old time. While I always enjoyed the extra hour of rest before, I never truly appreciated that hour until this year. That is a long hour when the bonus time was used to stay awake the night before. Turns out, that wasn’t the smartest thing to do.

Of course, the true impact of the time change didn’t really hit our son until this evening when what he thought was bed time was approaching… after all the windows had been dark for a while so it must be time to sleep. That was the longest hour of the day. But there were some lessons learned and mental notes taken for next year. Maybe the same mistakes won’t happen again when we adjust the clocks in the spring.  

Saturday, December 6, 2014

Three Years Later…


In addition to everything else that has been going on in our life recently, we have also been looking here and there for a new place to live. This really isn’t a surprise given the issues that we have had with our current residence especially over the past year. Well, we have finally found a place and we are busy packing the apartment. Between the other things that are on our schedule this month, we will be packing and moving everything about 45 minutes away in Chester Springs.

The new place will significantly shorten my wife’s commute to work while it will cut about 5 minutes \off of my drive despite being a few more miles each way. However, the biggest change will be the drastic increase in the amount of living space. The apartment that we have spent the last three years in has approximately 700 square feet while our new dwelling is 1400 square feet plus a finished basement. And, better yet, we will go from one bathroom to two and a half (those of you who are married understand the importance of this upgrade).

However, at the moment we are carrying two leases. We are attempting to ‘play nice’ in our request to terminate the lease for our apartment and hopefully that will come through. Although I am planning for the usual cluster that has become increasingly commonplace during our time living in the building. I guess we will have to wait and see if they want to play nice as well.

In the meantime, we are not going to let that stop us from moving forward (westward actually). There is a fresh coat of paint, new carpet, and a few other upgrades in the new place that we are looking forward to and I will have my own office and workbench area in the basement. The move has already begin with a few dozen boxes stacked in the corner and even more boxes packed and piled in the apartment. Once we have some more time, we will get a few movers and finish the job.

So, with the year coming to an end there is another change happening. We would have liked to have done this sooner but some things you can’t really plan for and you have to just let them happen. It’s not an easy time to move but nothing that we can’t make happen. And while no one enjoys the process of moving, we are looking forward to settling in to a new space and starting the next stage of our life.

Saturday, July 19, 2014

Draining My Patience

I know, your already jealous with anticipation.
With a busy day planned (as has been previously mentioned), I was up and out of the apartment early so that I could get to the office in time to pull some plans together an prep for a couple of calls. Nothing like a full day ahead of you to ensure that your entire morning routine is completed in about 15 or 20 minutes… showered, dressed, packed, and coffee poured. As is a known rarity lately, I was actually running on time and was on track to get everything accomplished on my list by the time I went back to sleep that night.

Just like the day before, Wednesday, my phone betrayed my progress at the office. As I read the text from my wife I knew that it wasn’t going to be an early evening. In my rush to get out of the apartment in the morning I didn’t notice the fact that the shower drain was completely blocked and so when my wife got home, looking forward to a relaxing shower, she found herself in anything but a relaxing situation as the water level was still a quarter of the way up the side of the tub. This wasn’t the first time so toward the end of the work day we agreed to meet out for dinner and I would pick up a couple of bottles of Drano on my way home.

When we got home, ceiling still in shambles by the way, I headed to the bathroom, made a quick and unsuccessful attempt to snake the drain, and poured about half a bottle of the clog dissolvent in the tub. Per the instructions I waited about thirty minutes and checked the progress. With the water level unchanged it as time to escalate the attack so I pulled off the plate below the spout and attempted to run the snake down the trap. Once again, unsuccessful. Finally, I poured the other half of the bottle directly down the trap and walked out of the bathroom to calm my exhausted wife while we waited the thirty additional minutes. These apartment issues have really been a drain on my patience (embrace the pun).  

Thankfully this final attempt was indeed successful and we were able to resume with our usual, but slightly adjusted, evening routine. An hour until midnight and I was finally sitting down at the computer to get some work done. Not a great end to the day especially given the number of things on my to do list and the fact that I have to crawl out of bed and be awake enough to participate in a conference call at 7am. I guess it is a good thing that I am able to function on four hours of sleep for an entire day. I am sure that skill acquired during college and, more recently, working the overnight shift will continue to pay dividends.  

Friday, July 26, 2013

Change Is Good




(L-R) Rotarian Sean Teaford and City Controller Candidate Terry Tracy at the Union League during a meeting of the Rotary Club of Philadelphia (Photo by Assistant District Governor Richard Trivane)




On Thursday, for the second day in a row I was off to a Rotary meeting. The reason for my Rotary double down was to hear the guest speaker presenting at the Rotary Club of Philadelphia. Not only was I interested in what he had to say I was also the one who introduced him to the opportunity earlier in the year.

In Rotary, as many of you know, we do our best to remain neutral when it comes to politics. This is a rule that I respect and abide by no matter what my views are on a particular subject. However, I fully support the discussion of ideas and the sharing of opinions as to the best solutions for problems that we face both in our club and in the community. It is for this reason that I set up the date for Terry Tracy to open up a dialogue with my fellow Rotarians over lunch at The Union League of Philadelphia.

I met Terry a number of months back at a Commonwealth Club event in center city and was immediately impressed with his reasonable views and how his background would offer a unique perspective to the position of Controller in the City of Brotherly Love. As Rotarians we all bring different abilities and talents to the table to serve each other and the community and I believe that we should look for those same traits in those running for office. His experience running retail stores throughout North America for major multinational fashion brands grants him with exceptional ability to view the city through a lens of global appeal and appreciation for the creative management necessary to spur growth in tough times.
  
I can hear some of you commenting now about neutrality and party politics. Rest assured, Terry abided by the 4 Way Test throughout his discussion.

It is the truth? He stuck to the facts and was completely honest in his background and opinions.  
Is it fair to all concerned? He did not venture into conjecture and made no mention of party politics.
Will it build good will and better friendships? In a time when partisan politics is running rampant, the meeting ended with complements from Rotarians across the political spectrum.  
Will it be beneficial to all concerned? Regardless of location, the race for controller is often overlooked. This brought focus to a position that has a great impact on the health of the city but regularly receives little attention. All benefited from the awareness of this important position.

Just because someone is in politics and/or is a member of one party or another, it doesn’t mean that neutrality can’t be achieved. Ones personal views will always color your perspective but it shouldn’t prevent us from seeing both sides of a political race or a discussion in general. In fact, you could be surprise by what you see. Who knows, maybe your opinion will change. Maybe change is something we need.