Showing posts with label understanding. Show all posts
Showing posts with label understanding. Show all posts

Tuesday, August 9, 2016

TMI Tuesday: Baby Babble And Toddler Talk


Over the last month our son has been stringing together words faster than we can really keep track. In between those clear and unclear words is usually a string of babble that is definitely supposed to mean something but that we are unable to understand. It is at this point when our son can get frustrated when we don’t hand him the right thing or react the way that he expects. This is usually when he becomes more insistent with both his babble and his gestures as if to ask “Why don’t you understand what I’m saying?”

However, there are the moments when we are able to put together the “words” and gestures offering our son the responses that he expects. Not only is it a nearly indescribable feeling knowing that we are able to communicate but we can tell by his reaction that he is both relieved and excited that we are understanding what he is saying. It is really cute how proud and happy that he gets when we have our brief conversations.

It is amazing to think about how much has changed in this regard as it was only a few weeks ago when his limited vocabulary prevented us from putting the pieces together. Now, with a constantly expanding collection of words, it is becoming easier and easier to understand what he is trying to say. It is actually quite interesting as we have to be careful with what we say because you never know what word will take hold in his ears and play back when we least expect it. This has almost gotten us into trouble a few times.

While he is slowly picking up words and figuring out how to pronounce them, the amazing part of this whole thing is that he comprehends much more than he can currently convey. This has been the case for months as he always seems to understand what we are saying and what is being said around him in general. Now he is picking things up and repeating them with more and more confidence and clarity… this week is a world away from last week and last week was a completely different dimension from the week prior.  

I am curious to hear how things progress but one thing is for sure, he enjoys talking, he enjoys babbling, but, most importantly, he likes being heard and understood. Slowly but surely we are communicating more concisely and we are both doing so with huge smiles on our faces. A smile that seems to say “thank you for understanding me daddy. I’ve been wanting to talk to you for a long time.” Me too my baby boy, me too.

Thursday, October 15, 2015

Weathered By The Change


It has now been two thirds of a year and the weather is slowly returning to what it was when our son entered the world. The seasons have changed so quickly that it is hard to believe that soon the slight chill in the breeze will become a bitter wind and we will find ourselves looking out the window at the falling snow thinking about the inches that coated the ground when we left for the hospital that morning. Eight months and a heck of a lot has changed since it was just the two of us.

It certainly hasn’t been the easiest experience but it is also one that we wouldn’t trade for anything and we now understand the fondness with which people look back on those early months. It may not seem like it at the time, but those days are full of great moments and memories that will undoubtedly continue to fill our minds as our son grows. All the changes and milestones are things that are both surprising when they happen and amazing when we think about how big he has gotten and what he is now able to do all by himself.

Lately it has been a bit of a challenge with the constant colds and teething but it is the brief moments, even glimpses that put things in perspective and make it all worth the bags under our eyes and the fog in our minds. Even now, watching him peacefully sleeping in his crib, all of those tough hours seem to fade away. And knowing that, when we walk up to the crib to get him up tomorrow morning he will give us the biggest smile that his face can handle, all of those instances when we have doubted ourselves will be forgotten. It is the dichotomy that many people tried to explain to us before he was born but that we were unable to fully comprehend until now.

While there were nights and hours that felt like they would last an eternity, eight months has seemed to be but an instant, almost a singular moment in time. Our memories may contradict that sentiment but the reality is that this is all going by so fast… sometimes too fast. If anything, there are times when I wish I could slow down the hands on the clock, look around, and take everything in. Of course, there are also moment that I wish we had a fast forward button but they are definitely outweighed by all the joy and happiness that we get to hug each and every day. Happy 8 months baby!

Wednesday, May 14, 2014

Not In The Job Description

 
Most of the people we work with on a daily basis understand the parameters of our job. However, there are a few people that we come across that really have no idea what it is that we do. Every once in a while I check my email only to find request after request for things do be done that do not fall under my job description nor does it fall under the services that my company provides. This is an all too common (usually from the same people over and over again)... we are seen as he corporate catch all when there is a shift in the in house marketing staff. Usually, when there is a vacuum in the marketing and sometimes sales side, we are for some reason the ones that they turn to.

As is probably clear by some of the things that I have written over the past year, I am not one to shy away from work. Frankly, I enjoy working and I am always looking for something that is a bit of a challenge, something that I may have never worked on before. But those are the things that I do in my free time. When a client is paying us for the work that we do, it is not in anyone’s best interest for us to attempt to complete a project, taking away time from the things that we are paid to do, without assurance that we would do the best job at it.

We know what we are good at and we know what we have much less experience with. This seems to keep getting lost in the communication no matter how clearly or bluntly it is stated. It just goes to show that sometimes communication is only as good as how much someone listens. We are all guilty of not listening and letting assumptions dictate our perceptions. Let me put it a different way…

We have all made calls to customer service for one reason or another. But, let’s be honest, usually it is because we have a complaint. The majority of the time we begin losing a little reality and assign authority or jobs to the person on the other line. We don’t really stop to think if they will be able to rectify the problem. We decide what their job description is without asking what they are able to do.

However, there are times when we call, listen, and have a conversation knowing full well that they may not be able to answer all our question or find a solution on the spot. And you know what… when you don’t make assumptions you might be surprised at the results. Comcast did that last week when I called to clarify my bill. Basically, I just wanted to make sure it wasn’t going to go up any more and, if need be, see if I could lock in the current rate. By the end of the call, after a nice conversation with Deb, I hung up with my bill reduced by about 40%.

So, before you call or email, be ready to listen to the response. Don’t assume the job description of the person on the other end. And even when someone us unable to get the project done, think about where there efforts will be focused and the results that will come from concentrating their efforts on what they are paid to do. When you work toward your strengths, maintaining within the prevue of your job description, your efforts will match the outcome.

Sunday, October 13, 2013

“Family Comes First.”




It’s a very simple phrase and one that seems to be bandied about more than its really put into practice. We’ve all been in those kinds of situations when the phone rings and we find ourselves caught between the responsibilities of family and our responsibilities at the office. This is the situation I found myself in on Friday.

Having been in the office since eight in the morning, I got a call at about three in the afternoon from my wife. After going back and forth a few times between multiple people and phone numbers, it came down to the wire when I was needed at home at the same time I had a conference call starting in about five minutes. With other family members holding down the fort (so shoot me I used a cliché), I decided to get through the call and leave immediately afterward.

When the situation was touched upon that I would be leaving after the call, my colleague would have none of it. “Go! Don’t worry about the call. Family comes first.” I think that is the first time that I have ever heard those words uttered in the workplace, at least not with the same seriousness and meaning behind them as I heard that day.

There are moments such as this one when you know that you have made the right decision to join a company. There are moments when you come to fully trust the people you work with, when you feel they have your best interests in mind. Hearing those words put my mind at ease and allowed me to focus on what is truly important to me… my family.

Sometimes, and I am certainly guilty of this, we get caught up in doing the absolute best we can every day, putting forth every effort, and trying to do the best job we possibly can. Sometimes we lose sight of the world beyond the confines of work. Many times, that is the curse of doing what you love to do. This is when we need people around us to remind us of what exists beyond the office walls.

Thankfully, everything seems to be calming down at home and I’m glad I got there as early as I did. So, at this point, I would like to thank my colleague for giving me that gentle kick in the rear that I needed to get out the door. I am sure it is not going to be the last time that is needed.