Showing posts with label Retail. Show all posts
Showing posts with label Retail. Show all posts

Friday, December 4, 2015

Firearms Friday: Safe Hunting


Finding a safe can be a difficult and expensive proposition. While I currently own two safes that provide adequate security for my current needs they are by no means the best option for me. That and I don’t really have any room for the future. The need for a new safe is there but that presents a whole new set of questions…

  • How big do I make it?
  • What will fit through the door?
  • What am I going to store in it besides firearms?
  • What level of quality do I want?
  • Where am I going to put it?
  • How much do I spend?
And that is just a list of the initial questions before delving into the details. Once you start answering the questions above a whole new list of questions begin flooding the decision making process:

  • What fire rating do I want?
  • How thick do I want the steel?
  • What kind of lock?
  • If I get a bigger one, am I okay in having delivered in sections?
  • Do I want sensors?
  • Should I get a prefabricated interior?
  • How many doors?
  • How much should I spend on extras?
Again, this is just the initial list of questions following some relatively simple answers to the first set of specifications. The further you get into the process the more questions begin popping up and with every new answer there are a few more dollars added to the bottom line. The more you go through this process and really think about your current and future needs the more frustrated you get when looking at the safes ready for sale in stores. While the quality overall is pretty darn good pretty much across the board, you aren’t really going to get everything you want when you go with a mass produced model. Well, that is at least true for me.

The problem is that to really get what you want, there is a very steep price to be paid. At least that is what I thought when I was initially going through this process and I had nearly given up and conceded to an off the shelf model when I came across a company called the Sportsman Steel Safe Company. I can’t remember how I found the website but I am glad that I found it. So, with criteria in hand, I gave them a call and walked through the production, warranty, process, and pricing. In the end, for the same price as something off the floor from the local Cabela’s with half the features I wanted, I was able to custom build exactly what I wanted with a few other upgrades thrown in for far less than a retail ready model (it ends up being only a little less once delivery and install are factored in).

So, the safe is on order and now we have to wait a while for the production. In the meantime, I will make do with what I have and figure out how the current safes will continue their service once the new one arrives. I will definitely be writing about the whole process and the finished product in the future but so far so good.

Saturday, November 28, 2015

Holiday Shopping


Because I haven’t had enough to do lately, I have also been looking around and taking care of some holiday shopping. In addition to the “Black Friday” and “Lightening Deals” that are found all over now, there have also been some moments over the past couple of months when better deals were found. And some of those discounts didn’t even require haggling like at Raymour and Flanigan. At this point, because we started so early, we are basically done our holiday shopping. We have either already ordered or picked up gifts or we know exactly what we are getting for some people.

Of course, that has only been half of the purchasing equation lately as many of our orders haven’t been for others but rather for things that we need around the house. Furniture obviously being the biggest of these expenses which would have cause a coronary had we not known the total beforehand and certain death had we not negotiated a decent discount. Most of the other exciting things have been replacements for what was obviously worn out and we had been putting off purchasing until now.

While there is a little more of a sense of immediacy in these orders, especially for our kitchen, I was still able to wait on a number of items and get really lucky on others. Most of the effort was actually in scanning through the Amazon “lightening deals” while keeping a slightly open mind as to brand and style. We managed to get a lot of the things we need for a significantly lower price than we were expecting to pay and, in most instances, the quality of the product was much better too.

With all of this said, there is a word of warning that I would like to share with you. While most of you are aware of this fact, the reality is that Black Friday and Cyber Monday aren’t always the best days to find deals. I spoke with one retailer who specifically said that those days might be the worst times of year to find deals as they already know people are going out to shop so they specifically offer a smaller discount compared to other holidays throughout the year (President’s Day was mentioned as an example). My response to this and my advice is simple… keep shopping around, track the prices of what you are looking to buy, and never be afraid to either price match with another retailer or haggle them down beyond the sale price.

We are all watching our pennies and, like taxes, why pay more than you absolutely have to… a good rule of thumb is to never accept a discount less than 40% during Black Friday sales. This is the generally accepted bar for a good deal. If you take your time, shop around, get to know some retailers and salespeople, and sometimes price match, you can get the best deal no matter what time of year no matter what you are buying. It really is that simple.

Monday, September 7, 2015

Resting Before The Labor


This day is one that is interesting to think about as our families were built by men (and women) for whom this day was originally conceived to honor. While some things have changed for a few of us in recent generations affording us the ability to work at a desk throughout the day, there are many, past and present, who make their living in various trades. However, for all of us the day has taken on a lesser role in our lives as the primary means of celebration is that of having the long weekend to enjoy as we please. For us, this is a perfect time to get together with family.

This day is also the unofficial end to the summer which brings hope of cooler weather, convoys of school busses, and the promise of a blazing landscape. The seasons will soon begin to change and talk of the holidays will soon be heard on the radio and seen on the television and in store displays. The day marks a time of annual change beyond the original parameters of the Labor Day holiday as is outlined on the US Department of Labor website:

“The form that the observance and celebration of Labor Day should take was outlined in the first proposal of the holiday — a street parade to exhibit to the public "the strength and esprit de corps of the trade and labor organizations" of the community, followed by a festival for the recreation and amusement of the workers and their families. This became the pattern for the celebrations of Labor Day. Speeches by prominent men and women were introduced later, as more emphasis was placed upon the economic and civic significance of the holiday.”

While I don’t recall having seen such a format in my life, the means by which we currently celebrate the day seems apropos… we mark the day by not working. However, the irony of it all is that many of the professions and professionals for whom this day was designed to celebrate, find themselves at work. Such is the effect that retail has had on the calendar and the lives of some in this country. A sale is a powerful draw and bringing that business in is what keeps people working. Some might call this a vicious cycle. Of course, I say this knowing that I am not one to turn down a deal and I too have taken advantage of the “Labor Day Sales” that are becoming more and more plentiful as the years pass.  

The seasonal change is certainly upon us and all the sights, smells, and sounds are beginning to permeate the air. It is a time of annual transition which is certainly something that we are anticipating as our plans continue to develop over the next few months. A day off of labor to prepare us for the work that needs to be done for the remainder of the year. That pretty much sums it up for me.

Saturday, May 2, 2015

Mixed Opinion About Amazon


I have been shopping on Amazon for years now and to date really haven’t had any issues with the items that I have ordered. Actually, it has been a great resource to find some of the more obscure items that most stores don’t carry particularly when it comes to hard to find books. Additionally, the shipping has always been reasonable which is why I have preferred Amazon over other sites like Abe Books.

It continues to be a great place for one stop shopping offering a wide variety of items across numerous categories and from multiple vendors. When comparing one item over another or even on brand over another has been a great resource and, at least in the past, the prices have been the best around. However, things change and Amazon is slowly becoming just another place to shop with not guarantee as to best price and soon without the same variety that I have enjoyed up to this point.

Over the last couple of months, there have been a few stories that have come to light that have but a slight damper on the current and future shopping experience on the site. In addition to the general flux regarding the marketplace (non Amazon products) and whether or not the storefronts will remain beyond this year, there was recently a price fixing scheme uncovered that explained, at least on some products, the lack of competitive pricing of those items not offered directly from Amazon. Makes sense, with price no longer the main driver, why many retailers are willing to price match products sold and shipped by Amazon but not in the general marketplace. I guess this is a big reason why there are other sites that are easily beating the Amazon site as a whole in the pricing game. 

However, with all of that said, I still find myself purchasing a good amount from the site (and my coworkers can attest to the piles of packages that I get on occasion). There are still some moderately priced items, the general availability is still good, shipping is free (most of the time), and the convenience of being able to order a quick item or two while at the office is still key to my continued use. Actually, this is only one of the two main drivers of my continued patronage with the other being the benefits of Prime membership.

I am generally not a big proponent of the membership services offered by Amazon and the like but the video and music benefits have been worth the $100 per year (it helps that a lot of the movies have been watched on a free Kindle). The free video content has been utilized not just at home but on the road during business trips as well. I don’t mind waiting a year or two to watch a ‘new’ movie so it is nice to have free access to the entire prime library. I have also found that when I have ordered DVDs during the holidays that it, many times, comes with free prime access as well. An ancillary perk has been that of free 2-day shipping which has come in handy when I order that occasional item.

Overall, while things have changed and it is no longer the site that I first started using years ago, it is still a decent place to find the items that you are looking for and it is a good resource to compare prices (and match prices). While the purchasing of physical products may no longer be my primary use of the site, the value still exists in the access to a tremendous library of digital content through my prime membership. There are other sites that I go to if I want to find a better deal and in some instances there are a few physical stores where I know the prices will be better. It really is amazing to think about how much has changed over the years and where we now find the value at different places such as on Amazon.

Saturday, January 31, 2015

Packages And Returns


It seems as though there is one package or another that arrives at the office on a daily basis. All different shapes, sizes, and weights. Some business and others personal (especially around the holidays). Also a common sights is the occasional box that is put aside to be picked up and returned to where it came from. I have heard all the reasons for send something back even though I rarely do so myself from wrong size or color to poor quality, wrong item all together, or arriving too late and everything in between.

Every time I see one of those packages heading out the door I can’t help but think about the cost of those returns and how the “free returns” policy isn’t really a free service as those anticipated costs are factored into the price of the object. When I looked into the data behind returns (focusing on the online side of things) I was taken aback by the percentage… in 2013, The Wall Street Journal found that nearly a third (33%) of all online purchases were returned for one reason or another. That is a lot of money spend on “free returns”.

Beyond the money it just seems like a pain in the what to have to go through that process and I tried finding some more information on what impact it has on the retailer. From a recent survey I found the following statistics:
  • 54% of respondents stated that the reason for returning an item purchased online or by phone is because the item is the incorrect size or color
  • 97% of respondents stated that the return process is important to their future intentions to shop with a retailer
  • 73% of respondents who receive an incorrect item after already returning it once stated that they are much less likely to shop with that retailer online or by phone again for future purchases
  • 45% of respondents who have experienced continuous return process issues with particular retailers stated that they have limited shopping with that retailer altogether (both online and in-store)
  • 26% of respondents expect the correct item to be shipped to them within one to two days after returning the incorrect item
While I rely more on the end cost of the item and tend to put up with these errors, it seems as though I am among the minority. But it makes me think more about the disconnect that many people have from the products they buy while maintaining the “I see it now and I want it now” mentality. While I prefer going into a store and buying the items that I want or need, online is an inexpensive alternative to get the same thing at a much better price. I wonder how many of those in the above survey could have avoided the return had they seen the color in person and determined if something ran large or small while trying it on in the store.

We have to remember that while online shopping is convenience and cheaper, the in-store experience is sometimes worth the ten minutes out of your day and ten cents out of your pocket. Heck, sometimes it is cheaper to buy in the store if you simply talk to the sales person, manager, or owner. That little bit of time can end up saving you a lot of aggravation if not money and if people stop returning so much stuff online it might even drive down some of those “low prices” even further.

Sunday, November 30, 2014

And You Thought Wal-Mart Was Crowded!

There were a lot of 4473's filled out on Friday
which means we will soon be accused of killing trees. 
Black Friday Facebook posts seemed to be the norm this past week especially for the local shops in the area that don’t put the money into fancy commercials or newspaper inserts. This was especially true for the small shops around the region. Even the local gun shops took to Facebook to promote the discounts that they were offering this weekend (Tanner’s Sports Center is a perfect example of this). And, as it turns out, my local mom and pop shops were not the only ones cutting prices.

While I kept reading about the lines at various retailers across the country, it didn’t quite click that the same thing would be happening at the local gun shops and big chain stores. Just like last year, I didn’t have the need to go wait in those lines and none of those stores are along my usual commute so I was fairly oblivious to the rampant sales that were happening across the nation. Those thoughts were soon chipped away when I started reading through some of the comments left on the Facebook sale posts.

These demonstrated that there was a higher than normal pace to the sales but the volume was still something that I didn’t fully grasp until additional posts were made by a few of these stores. As it turns out, the PICS system was completely overloaded (no back door gun control theories here just the pointing out of a crappy antiquated system). Something that I cannot remember happening for some time and not this bad since the first few months of 2013. That is when I really began to wonder how many firearms were being sold on Black (Rifle) Friday.

And then I came across a CNN article (via The Blaze) that summarized the mass buying that was taking place across the country and why the system was unable to handle the load. Here is a little bit from the article:

The busiest shopping day of the year also saw a major boom for gun sales, with the federal background check system setting a record of more than 175,000 background checks Friday, according to the FBI.

The staggering number of checks -- an average of almost three per second, nearly three times the daily average -- falls on the shoulders of 600 FBI and contract call center employees who will endure 17-hour workdays in an attempt to complete the background reviews in three business days, as required by law, FBI spokesman Stephen Fischer said.

"Traditionally, Black Friday is one of our busiest days for transaction volume," Fischer said.

Indeed, Friday saw the highest number of background checks ever for a Black Friday, and second in history. The highest day on record was December 21, 2012, with more than 177,000 background checks.

Without any major controversies or political maneuvering currently being considered, it really came down to price this year. While there may not have been great Black Friday deals to be had overall, it seems as though the firearms industry is doing well and the real deals were in the gun shops. Like it or not, firearms are part of our culture and the ownership thereof is our right. Thankfully, there are many people out there who choose to exercise that right and Black Friday was there opportunity to embrace that right… and at a discount.

Friday, November 28, 2014

Black Friday Turning Grey


Every year the same pattern persists as Thanksgiving all too quickly gives way to the consumer holiday shopping spree also known as Black Friday. More so than any other year, the emails came heavy and soon filled my inbox with deals. Actually, the digital deluge began on Monday as pre-sales and teasers streamed across the screen. However, the fact of the matter is that the deals are not nearly as good this year as they have been in the past.

A few years ago I was one of those people who, eager to fill a few holes in what we needed for our new apartment, ventured out on Thanksgiving night to try and stretch our money as far as I could go. That trip was a success as lower prices combined with a few coupons I had on hand allowed us to completely furnish our place as well as check off most of the people on our gift list for the season. With the economy still recovering the discounts were deep especially for those of us who took the time to put a game plan together and leverage every discount available to us. This allowed me to get everything done all while not waiting in a single line.

This year was almost the exact opposite as there was nothing being sold that offered the same kind of bargain. Don’t get me wrong, we still spent a few dollars but not like the flurry of activity from just a few years ago. Everything has pointed to a resurgence in the retail environment and the lack of discounts reflects that change… although that fact didn’t seem to stop people from filling the stores and clogging the roads.

So this year my wife and I did exactly what the stores didn’t want us to do… we stayed home and kept our money in our pockets. The few things that we were keeping an eye on just in case didn’t seem to change much in price so why would we buy now? There is plenty of time for us to look for those things at a later date and there are definitely other things on which we can focus our attention. Maybe part of the equation is that we have changed and our priorities have shifted but at the same time if the deals aren’t there it is not worth the time or the money.

Monday, November 10, 2014

Changes We Can’t Control


Every once in a while my wife and I will be driving down the street and think about some of the stores that used to be part of the towns across the main line. All the places that we remember going to as kids and even some of the stores that we would shop at when we were in high school. Those places are becoming harder and harder to find the more we drive up and down the local roads.

We were reminded of this fact when we made our way to the King of Prussia mall this past weekend. We had, no surprise, a few errands to run and a baby registry to complete (finally). It was during this trip that we decided to stop by the newly opened Dick’s Sporting Goods (their prices are still too high). Afterward, we couldn’t help but walk next door and head down the escalator to see what we could find during the final days of the Sears store being open.

I can’t recall how many times that I have been to Sears (this location in particular) over the years but it basically has been a place that I would occasionally find myself walking around throughout my life. This trip was completely different and, unfortunately, all too familiar. With the liquidation of stock in full swing, the department store had been consolidated to a small fraction of a single floor. This was, most likely, the last time that I would be walking up and down those aisles.

While I can’t really complain about getting 60+% off on items, it is still a little sad to be in the midst of forced change. The shelves were nearly barren and racks of clothes sprawled across the middle of the floor in haphazard organization. They even had prices on the shelves themselves along with the carts and displays. The world is changing around us and there is no better example of this than the retail shift that we see every day.

It always seems as though it is the places that had the best selection and prices that are closing up and moving out. From Strawbridge’s, Wannamaker’s, and Sears to Borders, Sam Goody, and Blockbuster, all the places that we remember going to on the weekends are nothing more than a memory. And now we can’t help but think of how the same kinds of changes will continue… what are the places that our son will remember from his childhood that won’t be around when he is an adult?

It is going to be interesting to see how things evolve over the next couple of decades and I wonder if it will be faster or slower than what we have already seen. While it would be nice to have these things remain a stable part of everyday life that simply is not the reality of life. Things change and all we can do is enjoy the memories and hope to make even better ones for our son. We may not be able to control the word around him but we can control how much we love him. Everything else doesn’t really matter.

Saturday, May 3, 2014

Sometimes You Want To Go…

Photo of Ray Tanner Sr. taken from Tanner's Sport Center website.
…where everybody knows your name.

Anyone that is familiar with the show “Cheers” knows the theme song mentioned above and is familiar with the greeting that Norm received when he walked in the bar. However, in life, that is something that not everyone has been able to experience. Over the years there have been to a few places that have greeted me with the same friendly demeanor and familiarity. Recently, the one place beyond work, Rotary, and lodge where that happens to me is when I walk into my favorite, and in my opinion best in the Philadelphia area, gun shop, Tanner’s Sport Center.

The interesting thing is that every time I go there to pick up a small item or two, usually a magazine, ammo, or beef jerky, there are people there spending hundreds if not thousands of dollars all around me. No matter how small the purchase every sales person knows exactly who I am, greets me, and entertains my requests to see firearms that they know I am not going to purchase. It is during these times of window shopping that I have had some excellent conversations with each one of the people working at the store.  

Of course, there have been times when I have gone there to trade and, by the time I left, walked out with something much better. Honestly, I don’t know how it works out, but I find myself getting the better end of the deal every time. I have seen the prices, especially during the gouging period about a year ago, and at no time did the prices skyrocket at Tanner’s. Not surprisingly, this caused the parking lot to overflow onto the grass (if you could even find a spot) and the shelves and cases to look a little to airy. But that is what happens when a store remains equally loyal to their customers as the customers are loyal to the store (that loyalty is also evident through their constant communication on the store's Facebook page).  

I have been to dozens of gun shops throughout the area and outside of the area, especially during this never ending ammo shortage, and I can say with certainty that most are not focused on customer service and that is putting a positive spin on the various situations. Tanner’s has always been a store with a family feel and, while for many people this may be hard to understand, it is somewhere I can go to relax and feel immediately comfortable. I can talk to the people there like friends I have known my entire life and with whom I share a common interest.

There are stores open for the sole purpose of making as much money as possible, even if that means gouging their customers, and there are others that focus on the service of their customers, treating them like friends or family in the process. These are the stores that take the time to know with whom they are speaking, take an interest in the products that are on the shelves, and care enough to remember your name whether or not you are there to buy, sell, or just browse. This is why we need to continue supporting the local stores where community is part of the business plan and sales are fueled by fairness, respect, honesty, and loyalty. It is for these reasons that I am writing this post, the first promotional type post that I have written on this blog (restaurant and travel reviews don't count), and why I encourage you, if you are interested in firearms, to stop by Tanner’s Sport Center and show them your support.

Tuesday, November 12, 2013

Musings About Mobile Monday



Yesterday was a long day but, fortunately, it didn’t feel like a case of the Mondays. It wasn’t about what had to be done at the office it was simply being out of the apartment for so long and all for business purposes. A day that began at the office ended at a Mobile Monday Conference in Philadelphia (right next to 30th Street Station at the Cira Centre).

With the exception of running around like a mad man right before leaving the office, testing the limitations of the speed limit on the Pennsylvania Turnpike, and having my patience tested when I missed the earlier train from Wynnewood by a matter of seconds, it was a great night that offered a lot of insight into the future of mobile in retail. Having recently delved into this space head first with my clothes on last month it really is a fascinating field and one that was interesting to hear multiple perspectives on during this event. It’s always fun to wade around in a pool of ideas.

During the evening it was also nice to simply get out and talk to people whom I may not have had the chance to meet during the usual course of my day. Of course, it was also an opportunity to run into a few people that I normally don’t run into during business hours including a fellow Rotarian whom I have met on a few other occasions at Rotary events along the main line. I guess if you get out and meet enough people you are bound to have some overlap here and there.

While meeting people is a great part of any gathering, the event really is only as good as the subject matter and speakers. The speakers may have seemed a bit dry to some but I found the discussion and audience interaction fascinating and the statistics definitely give you something to think about. Of course, leave it to me to be distracted by the fact that the panel moderator looked a lot like Robert Sean Leonard (Wilson from the television show House).


The idea of mobile in retail was not just something that got me thinking about the current applications and future implications (especially with the recent death null of Blockbuster) but it all got me thinking about how much things have changed in the short span of my own life. What once was advanced to play Oregon Trail on a green screen is not HD and 3D televisions and virtual gaming; what once involved taking an imprint of your charge card at the register is not a simple app that allows you to order ahead of time and pay with your phone.

It really is an amazing transformation that we have gone through in the last 20-30 year. Heck, even over the past 5-10 years. It makes me wonder what could be around the corner; what could be the next big breakthrough in technology. But, I think the main questions to be considered are whether the current technology (mobile retail included) is making our lives better/easier and whether the next step forward will, effectively building on the current innovations, will improve our lives or exacerbate our problems?