Where Did Those Emails Go?

Not a message you want to see pop up on your screen!

Lately I have been having some issues with my computer… again. I stepped away from my computer just before noon on Monday and when I got back to my desk the automatic updates had already kicked in. Normally this is just an annoyance so I decided to take a lunch break and resume the multitude of projects immediately after. However, when I returned the icon on my laptop was still swirling… this was followed by error messages and a frozen screen. An hour and several expletives later and I was finally back on the home page backing up all the files… almost like I knew what was going to happen next.

Shortly after I finished the data dump onto my external hard drive, the screen went blank and my laptop nearly sailed across the room and through my window. After informing IT about the problem (still waiting for the laptop to be fixed by the way), I was able to resume my work on the office backup computer (i.e. the old laptop of a former coworker). Even though I had all the files I needed I still had to deal with web access for email and rely on the small Seagate to retrieve all of my documents.

However, two issues persisted. The first is the fact that when Outlook and my computer crashed, all the emails that I had written and sent over the past hour never made it to their destinations and I couldn’t find them in the outbox, drafts, or sent files. Basically I lost half a day of work and had to redo all the edits and responses that should have been communicated. There are also limitations in Outlook functionality between desktop and web access which is proving to be an ongoing issue. 

The second issue I am still dealing with which some would consider minor while others understand the frustration that this can bring about… I am now typing on a completely different keyboard. While it still does the same job, many of the keys are in a slightly different place and so the typos have increased along with a significant decrease in the speed of my typing and subsequent productivity. Furthermore, my work computer also serves as my personal computer which is proving to be a pain in the you know what.

This isn’t the first time that I have had issue with a computer. I can’t even recall how many laptops I have gone through over the years. I have had issues with email, applications, and I have burned out computers in the past. I guess it is about that time anyway so I really should have seen this coming… Well, at least I already had an external hard drive ready to go which was actually fairly up to date. I have also been dumping documents onto the server as of late so I am better off this time than I have been in the past.

It is still annoying and a complete time suck… especially when there is no progress from IT and the broken laptop is still sitting on my desk doing nothing. However, while no other information seems to have been lost beyond the confines of email, I am still taking another step to combat the inconvenience. It is time to get another personal computer. Actually, since I won a DELL Venue Pro tablet (with Windows 8.1 already on it) last month at the Philly Tech Week Signature Event, I think I will go that route and simply add a wireless keyboard. 

That’s right, somehow I keep getting new technology for free… first a Kindle and now a DELL tablet. At least my wife wasn’t there when I won the second one and now I will be better prepared moving forward. So while I transition over I am going to try not to toss (with great vigor) my old laptop into a wall… and do my best to not slam my fist into the keyboard of the one I am writing on currently. This is despite the fact that those where reasonable ways to fix a computer 20+ years ago. Darn dainty temperamental modern technology.

Prolonged Work Week

Spring is generally a busy time of year at the office. While the accounts remain steady, there are a variety of events and shows that take place in the Philadelphia area. Friday night was one of those events. While I had managed to stay away from the city earlier in the week, the final event was something that I could not avoid. So with the entire office heading into the city, we all cleared out and got on the road a little early to get together beforehand.

Well, that was the plan and I attempted to carry out that plan but ended up making the long trek through North Philadelphia via route 1 all the way over to the Wynnewood train station where I hoped on the R5 into the city. It is not a very long or complicated story, in fact it has happened a few times before, but I will save that for another post. In the end, I am glad that we all decided to leave a bit early because even with the long delay/detour I was still able to make it to the Comcast Center with a few minutes to spare.

The Philly Tech Week Signature Event is something that we attended last year so we expected the large crowd crammed into the lobby of the office building. While it can be challenging to get from one place to another, the interesting part of the night is stopping by all the booths to see what kinds of companies are there and the different technologies that are being developed. Scattered among the larger companies like Comcast and Microsoft are other, smaller, ventures that really puts the Philly tech scene in perspective.

There were companies present that offered a new way for businesses to track employee expenses, personal DNA testing kits (to test for illnesses), 3D printing companies making portraits of attendees, and brain training glasses designed to increase focus and performance. Of course, this is just a small sampling of the different people with whom I spoke. It was quite the variety and I am interested to see where all of these companies go over the next year.

With the music having gone silent and the bars closed, we all gathered near the door and went our separate ways for the overdue weekend. It was a long night and a long journey home but thankfully there was a lot to think about during that extended commute. If only things had gone so smoothly… but you will have to read more about that tomorrow.

Dear Microsoft…

Ever since I started using the computer back in the late 90’s I have remained a Microsoft customer. Despite the countless times when I have experienced program errors, viruses, and general crappiness in the operating system, I have stuck around and kept using what has been comfortable and familiar. However, there are times like the past couple of weeks when I question the use of your operating system and wonder if life might be a little bit easier if I were to adopt Apple as my new primary source of computing.

Even the programs that have been relatively reliable in the past have now gone to pot leaving us with these strange paper weights on our desks that whirr, buzz, and hum as they hold down the corners of our note pads and flatten out curled post it notes. As we pull out our pens and check to make sure we still have ink in them, we dream about the simplicity of the green screen. But maybe that is part of the whole Microsoft operating system. By occasionally crashing, or just being a stubborn bugger, we revert to the old school way of doing things. We write notes, we make phone calls, we, gasp, go talk to people face to face. A Microsoft crash is an interpersonal reboot.

Of course, even that is becoming a thing of the past as when one computer goes down, another, almost immediately, takes its place. While I still find myself dialing numbers and stretching the cord as I lean back in my chair, I have seen countless coworkers revert to their iPhones during server or internet issues. While I am chatting with clients, reporters, and others with whom I have not spoken to in some time, these, mostly younger, colleagues sit hunched over their desk cradling their phone as if it were some priceless ring. On more than one occasion I have received odd looks when I send them the text, “My precious!”

It is interesting when you think about it. The underlying trend in this scenario seems to be that when Microsoft goes down, people are turning to Apple. And I can’t say that I blame them. I have utilized my iPhone plenty of times to check for emails and to facilitate communication across multiple streams. However, I have always used Microsoft Word and probably always will because it is what I know and I can get things done quickly using the platform and that will most likely continue unless they make “improvements” to Microsoft 8. So, unless Microsoft suddenly shuts its doors and office is unavailable, I will occasionally have the urge, which I have been fighting for the past few weeks, to kick Mr. PC in the microchips.