Tuesday, January 13, 2015

The Importance Of Client Dinners

Last night, after a long day at the office during which my evening schedule remained in flux, I walked out the door and headed to Sports Clips to prepare for our persistent client dinner. Thankfully I left a little early as my simple haircut and trim took much longer than expected. However, I still had plenty of time to drive up to Yardley for dinner (and I didn’t even get lost).

The Yardley Inn has become one of the regular spots where we meet this particular client for dinner. It is only about 20 minutes from each office location and the food has always been excellent. At least this is what I have been told as this was my first time there and so everything was new to me. However, after last night I can highly recommend the beet salad and the pork paprikash. And it doesn’t hurt that it is located on a beautiful lot right along the Delaware River.

Client dinners are always something that I look forward to as they are generally a more relaxed time to meeting and discuss other things besides work. These are the time that we really get to know our clients on a personal level and the one we met with last night is a perfect example of that. Too often we get caught up in the position that someone holds or the current projects that we are working on. However, we have to keep in mind that there needs to be a bit of a separation as those projects and insights basically encompassing the entirety of my job.

The stories that each of us shared last night are really fascinating as they both demonstrated the common interests and clearly defined the different experiences that have shaped us. All of which led each of us to the same table. The glimpses into life and experience that has shaped the people we work with and the things that they have accomplished in life are really what piques my interest and what motivates me to want to work even harder for them.

As the orders were placed and the drinks poured, the night continued in excellent fashion. We have worked hard all year and have had countless conversations with our client through email and over the phone but moments like this are the true motivators and give us that little bit extra drive when a project is nearing completion or an event is quickly approaching. In fact, I am looking forward to our next client meal after the long days on the show floor in Chicago in a couple of months. This was just the additional motivation I needed.