Showing posts with label Residents. Show all posts
Showing posts with label Residents. Show all posts

Sunday, November 23, 2014

Another Alarming Evening

View of the cluster from outside.
It was a busy weekend for the two of us as we both needed to just get out of the apartment and do something. We spent all day on Saturday driving around enjoying some new scenery, running errands, and trying to stay warm. It was a slower pace than usual but we still got a number of things done. Today was much of the same for the first part of the day until we got to the point that we just needed to close the door, make some dinner, and try to catch up on all the emails and projects that filled our computers.

While the plan was simple it was not one that we were able to stick with as not long after finishing dinner the fire alarm began screeching throughout the building. Unfortunately, this was not a surprise at it had been nearly a month since the last time we were forced to grab out coats and sit on the bench outside. After spending about 10 minutes trying to get our son to calm down a bit and once the fire department turned off the alarm, I wandered into the lobby to try and listen in for an update (even though I pretty much knew what had happened). Unable to hear anything but with the all clear from the fire chief, we headed back to our apartment to try and resume our routine.

Just as we had begun recovering from the evening detour and had resumed our plans for the night, that same familiar sound pierced the apartment walls. At this point I knew for certain that the same faulty sensor on the 4th floor was not fixed and causing the interruption to the evening. However, even with the false alarm, we repeated the steps from an hour prior, grabbed our coats, and made our way out the door… again.

Moments later, my wife and I were sitting on the bench trying to calm down the baby as we watched the same fire crew pull in (with their lights off this time) and go through the same routine that they had just completed a half our ago. Granted, they were much grumpier this time as they too knew what the problem was. So, we waited another 30 minutes, watching the commotion as the President of the Board finally came down to the lobby (she was nowhere to be found when the alarm went off the first time) and began pointing her finger at the fire chief. I give the Union fire department credit as they remained calm despite the frustration of the situation. 

As the trucks once again began packing things up, I ventured into the lobby where I finally heard the confirmation as to the cause of the evening disturbances. With the lobby now clearing and the trucks pulling away, I decided to ask a few questions regarding the situation and what is going to be done moving forward to prevent another reoccurrence (especially since the fire department already stated that they will not respond to another false alarm without levying a heavy fine). Simply and polite questions where quickly responded to by the President with condescending venom.

I can’t say I was surprised by this reaction as I was not there to kiss her ring so she wanted nothing to do with me and because she didn’t think of those questions or options then they must be wrong. So, we exchanged a few words and I left the lobby simply confirming a common opinion about her which I will not elaborate upon at this juncture but you can figure it out. This is just another example of why things aren’t managed properly in the building, why the residential door keeps revolving, and the reason that small issues have become big expensive problems. I’m just glad it wasn’t another leak or we would still be dealing with it this morning.

Friday, August 16, 2013

The Last Trip Through The Lobby




Working the graveyard shift is one that generally doesn’t bother me. I'ts quiet and I can get a decent amount of work done on the computer in the middle of the night. It has sapped some of my sleep but I am still able to get most of what I need to get done during the day so long as nothing pops up. It is a bit of a bother but nothing that can’t be overcome.

Sleep is something that can be made up, I certainly have on many of my days off, and after a couple of good night’s sleep the tiredness is soon forgotten. However, there is one thing that I can’t fully forget and, given the demographics of our building, something that I am most likely to see again. I can’t seem to get the last trips that some residents take through the lobby in the middle of the night.

Unfortunately, during a particularly unpleasant period over the first four months of the year I watched as this happened three times. Each time I said good bye without the expectation of a response. One of the residents I knew well while the others I only knew by name. Either way, it is something that is very difficult to witness and something that lingers with you during the overnight hours when you know there are people up stairs that are in worse shape than those who have passed.

These departures were so regular that it had gotten to the point that I recognized the medic that worked the same shift that I did whose job it was to check vitals and confirm time of death. About 30-40 minutes after this unpleasant declaration, the funeral home would arrive, recognize me behind the front desk, and head over to the elevator. The next time I would see them was when the elevator came back down, the doors opened, and they accompanied the resident through their last trip across the lobby.  

What might have been more difficult than that period of time was that in the months prior to the changing of the calendar I was asked to check on a resident who wasn’t doing well but still insisted on living alone. Each night, I would head up to his floor, open the unlocked door, and quietly walk down the hall and peek around the corner to make sure he was breathing. Every time I walked through the threshold I was terrified by what I might find. It wasn’t so much the fact that I might find that the resident had passed peacefully in his sleep and was no longer in pain it was more that I didn’t want to have to cause his children pain by informing them of his departure.

A couple months into the New Year, he also made his final journey through the lobby. A stark contrast to the man I met shortly after my wife and I moved into the building whose personality was barely contained by the concrete walls. That night in particular is the one that I will never forget.

During the night, when nothing is supposed to happen, it is these moments that are the most difficult but also the ones that motivate me to continue pushing forward. They also make me a more pleasant and tolerant person as I still say good morning and good night to everyone that passes through on my shift no matter what their response, or lack thereof, is going to be. But, more importantly, it motivates me because I dread the night that I witness this again and, I admit a little selfishly, I don’t want to be there when it happens.