Showing posts with label Verizon. Show all posts
Showing posts with label Verizon. Show all posts

Saturday, January 2, 2016

A New Batch Of Solicitors


When my wife and I first discussed buying our first home we agreed that it would be nice to finally have a landline again. For the past several years, with the impermanence of renting, it was simply easier just using our cell phones for everything that we needed. Having that simple luxury was hugely representative of the permanence that we have both been seeking for some time. When we bought our home it was one of the first things that we had set up and while it did give us that feeling that we have been looking for there have also been brief moment of regret for doing so.

Throughout our first month in our new home, the phone would ring at least a couple of times a day. Many times, fortunately, the calls came in when we were both at work but there have also been plenty of other calls, usually right after we put our son to bed, from various companies trying to sell us one thing or another. This also included many companies wanting us to switch our newly connected services or ADT resellers with whom the fact that we already had ADT installed didn’t quite register. One conversation went something like this:

“Hi, my name is Joe with [insert reseller] and we have some great deals on ADT home security systems…”

“You’re wasting your time… we already took care of this.”

“Congratulations on your new home… are you and your family protected by ADT?”

“We had ADT installed last weekend.”

“But ADT provides a superior product and service…”

“It is an ADT system.”

“But ADT is the leader in the security industry…”

“We had an ADT system installed last weekend”

“Are you sure it was ADT because there are knockoffs?”

“Okay, you got me, I just have a stray dog chained outside the front door with a GoPro streaming to my laptop. Please don’t tell PETA.”

“What?”

“Do you think that qualifies as animal cruelty?”

“I… I…”

“I feed him regularly and clean up after him. Heck, I even took him to the vet. I figured I would make it easy on everyone so I decided to name him ADT.”

“I don’t know what you’re talking about sir. I’m Joe from ADT.”

“I know. And now that you’re listening I will reiterate. We had ADT installed last weekend. Please add this number to your do not call list.”

However, those were not the most exhausting calls. We also received a few interesting calls from service providers that don’t even offer service to our area… someone at Verizon needs to get a clue as we would have kept our service had it been offered at our new place. Can’t say I was quite as jovial as I was with the ADT guy but the conversation ended the same way… “Please add this number to your do not call list.”

While I understand and appreciate the fact that many of these people are just trying to make a living, the sheer volume of these calls has become ridiculous. Having the same company call four or five times a day for weeks on end is harassment. And, of course, they don’t leave a message nor do they even know what they are talking about when they call. Case in point being an electric provider that was “concerned to see that our electric bill from [insert name of power provider that we don’t use here] had increased so much over the previous month.” First of all, I call BS. Second, put me on your do not call list, goodbye!

Saturday, December 27, 2014

Banking, Internet, And A Couch


For a day that was only supposed to consist of a half day of working from home. This Friday had been on the calendar for months but, like many days, my schedule didn’t hold. While I did get the required amount of billable time in for the office over the course of the holiday week, there were other things that came up and consumed blocks of time during the day.

So I woke up early in the morning and instead of opening my computer and taking care of some writing for work, I got in the car and headed to the bank. Even this simple commute had its moments of frustration as my E-Z Pass was being difficult and required that I stop and discuss the matter with a toll collector. I got to the bank before any other brother rounded the corner to park their car.

I was hoping that this was going to be a quick stop but we are dealing with a bank here so I wasn’t able to get back on the road for over an hour. However, during that time I was able to talk to one of my brothers who was kind enough to agree to help me pick up a couch from Ollie’s that I had purchased a couple weeks prior during a heck of a sale. So back on the road, the back roads actually given my issues with E-Z Pass, and into the townhouse where my wife and I waited for Verizon to knock on the door.

While it was unpleasant at time, it was also kind of nice being untethered from the internet for the past week but it is a necessity and we were quite happy to see the truck pull into the parking lot (especially my wife). The technician wasted no time updating the box outside and within an hour we were configuring the internet and updating the Wi-Fi on our numerous devices. Two hours after that and the cable was up and running as well. These things never get done in the 1-2 hours that they say it will take.

At this point it was time for a quick dinner, picking up a few more things for the house, and finishing up my work for the long day. It was originally going to be a nice relaxing half day but I should know better than to expect those to come to fruition anymore. But things got done and our house is becoming more like a home with every small item checked off the to-do list.